899 Reviews of Tasca Ford - Service Center
George is the BEST! I made a last minute appointment for a State Inspection via e-mail with George, He immediately responded and fit me in the next day. I had dropped my I made a last minute appointment for a State Inspection via e-mail with George, He immediately responded and fit me in the next day. I had dropped my truck off and he responded when the inspection was complete. George is the best service manager that I have ever worked with in my 46 years of driving! He is courteous and accommodating. When he is talking to me he shuts out the world around him and takes the time to explain to me every detail of any service or repair that I need. You can't learn that talent. Either you have it or you don't and George "HAS IT"! More
JEEP service Kyle is the best, you better hold onto him! He is knowledgeable and courteous and always remembers my name. I will definitely be. Ask for service. Kyle is the best, you better hold onto him! He is knowledgeable and courteous and always remembers my name. I will definitely be. Ask for service. More
Terrible customer service and efficiency and return of car This story stretched out over a month. I have 2 kids and a warranty on my car. Its summer time. AC unit went. They didnt have the part it's on back or This story stretched out over a month. I have 2 kids and a warranty on my car. Its summer time. AC unit went. They didnt have the part it's on back order. Over a month for new one. I waited.... no call. I called for updates. Got one call saying they found one in AC and it would be in after weeks of waiting I'm 4 days no call. Service persons voicemail was full so I called tons of times to get I touch with him. Turns out SC didnt want the liability of shipping it and it never came in. No call to tell me that. The rental they provided me after weeks of driving with no AC with a one year old was not comparable to my vehicle. And I had to complain to get a vehicle. Fast forward... the part comes in after I call asking about the SC part. I drop off the car.. AC was replaced same day because of the hassle... cool. I get there and the car has scraps and scratches all over it. I pointed out the two areas I know were there prior. He had it washed before i arrived and they must have dinged it up. When i pointed it out he said well they would have told me if they did something. Absolutely the worst experience I have ever had. I have been there twice before and no issues. This is heartbreaking and they dont even seem to care. Lesson learned to read reviews before ever buying a vehicle again. O and I was told that they would take care of the recall problem when it came in for service. Guess what! They forgot and it wasnt done so I have to bring it back again. More time more problems. More
Fusion oil change My daughter was taken care of by George and his team very well. Always trust they will go above and beyond to satisfy! Thank you! My daughter was taken care of by George and his team very well. Always trust they will go above and beyond to satisfy! Thank you! More
Great experience When I got there the service tech said they were out of rentals. He immediately arranged for me to get a ride home. But kept trying and finally was ab When I got there the service tech said they were out of rentals. He immediately arranged for me to get a ride home. But kept trying and finally was able to arrange a rental. Them you George! The car was ready when I got back and check out was easy More
Great Service Department Brought my F-150 in for diagnosis & repair of Door Blend Motor issue. The service department diagnosed it and got working on it right away. The commun Brought my F-150 in for diagnosis & repair of Door Blend Motor issue. The service department diagnosed it and got working on it right away. The communication was excellent from George & the Service Manager and the price was exactly what they said it would be. I have had nothing but a positive experience here the 2 times I’ve brought my truck in for repair. I highly recommend!!! More
Quality service! I love their "Quick Lane" service with the Seekonk dealership! The only thing is doing it online to make an appointment, well, they don't do that onli I love their "Quick Lane" service with the Seekonk dealership! The only thing is doing it online to make an appointment, well, they don't do that online... they do remind you and, at least, these are not your area mechanic that parks your car on the street to get dented and has a low paid so-called tech do your car the wrong way because not ASE certified and then you have to have the main qualified tech do it all over again. Now we are bringing our 2004 Forester to be serviced here, as well as our 2017 Escape, since it received it's first dent in the Providence College area where some student near a bank didn't like our mechanic parking his cars he is working on in the parking lot where the students illegally park. Good mechanics but there are big student problems around the PC area in Providence. For now, we are sticking with Tasca for all our car needs,. There is a reason Tasca has been around a long time! More
Recall plus other maintenance Great customer service, had to reschedule my airbag recalls around some bad weather (my Mustang has never seen rain!) and they understood and accommod Great customer service, had to reschedule my airbag recalls around some bad weather (my Mustang has never seen rain!) and they understood and accommodated. Performed full synthetic oil change and George even fit in an inspection for me while I waited. Comfortable showroom with complimentary beverages. More
Expert service, quickly Quick expert service, I was taken in right away and the problem was taken care of very quickly, the parts were ordered through the parts department wa Quick expert service, I was taken in right away and the problem was taken care of very quickly, the parts were ordered through the parts department warranty. More
Great, no problems Great to deal with friendly and easy to communicate with. Don't bother going to Tasca Cranston, they are an unorganized mess. If you can, go to Seekon Great to deal with friendly and easy to communicate with. Don't bother going to Tasca Cranston, they are an unorganized mess. If you can, go to Seekonk, they are awesome! More