Tasca Ford - Service Center

Explained the work, provided time line and met expectations. George in service is the BEST! expectations. George in service is the BEST! More

Car was taken on time. I was provided a ride to work. Car was ready as promised. I am disappointed that I was told that this service was not available on a Saturday. I was provided a ride to work. Car was ready as promised. I am disappointed that I was told that this service was not available on a Saturday. More

When I go to Tasca I’m always happy when I leave . They do a outstanding job every time. I have been gone to Tasca for 7 years and only have to say thank you for taken care of my transit # 7 They do a outstanding job every time. I have been gone to Tasca for 7 years and only have to say thank you for taken care of my transit # 7 More

The service department at Tasca is always excellent. They are very professional and are very honest about what your vehicle needs for service. They are very professional and are very honest about what your vehicle needs for service. More

George Sarkis is Awesome ! ! The Team in Seekonk MA takes very good care of us. ! The Team in Seekonk MA takes very good care of us. More

Charlie in the Quick Lane is Great and has been helping me for Years and Years. I am a Customer for Life. Thanks for all the Good Work, Mark Fredericks me for Years and Years. I am a Customer for Life. Thanks for all the Good Work, Mark Fredericks More

My service consultant, Paul, was very good at communicating what was going on. In the beginning, during repairs and after. He was patient with all my questions and a pleasure to work with. communicating what was going on. In the beginning, during repairs and after. He was patient with all my questions and a pleasure to work with. More

Im concerned that I was charged for an oil change that was not performed. When my husband checked the dipstick he said the oil seemed dirty and they did not put a new oil change sticker on the windshield. was not performed. When my husband checked the dipstick he said the oil seemed dirty and they did not put a new oil change sticker on the windshield. More

The service started at the appointed time and was completed well prior to the estimated completion time. The rep was friendly and knowledgeable. completed well prior to the estimated completion time. The rep was friendly and knowledgeable. More

Where is the option for a zero star rating? Direct quote I was told by the service department, "You're not my father, I don't need to listen to you". I have been to the dealer twice, but le Direct quote I was told by the service department, "You're not my father, I don't need to listen to you". I have been to the dealer twice, but let me start with my experience before I ever went to Tasca. I had a reservation for a new Ford with another dealer that was far from my house. I wanted to transfer it over to Tasca to establish a relationship with a dealer closer to my home. The people I spoke to were so unwilling to help with that transfer, saying they weren't able to do it. As a result I ended up buying my truck from the original dealer. Now fast forward to actually needing to bring this 2 month old, $55k truck in for service. Both times the service team has been dismissive. I came in with an appointment only to be told that my truck (which they wouldn't even look at while I was there so I could show them the problem) needed to be there over the weekend. Why did I schedule an appointment 1.5 months in advance if I was going to have to wait that long? The team was so rude, and when I said something about it I was told, "You're not my father, I don't need to listen to you". THIS IS NOT CUSTOMER SERVICE! I can appreciate that teams are overwhelmed post pandemic. I feel this every single day that I go to work, but it isn't an excuse for treating your would be customers poorly. I buy new cars too often and have dealt with many different dealers in the area. This is my 3rd new Ford in 12 months. The service team here is by far the worst. Avoid TASCA at all cost unless you appreciate feeling like you are not the priority. Needles to say, I would never give TASCA my business ever again. Also, this does remind me of the first car I bought from TASCA in 2010. I bought a brand new Mazda from them. I had the car for 6 months before something went wrong. It sat in their service department for over 3 months as they tried to resolve the issue. DO NOT BUY A CAR HERE! More