904 Reviews of Tasca Ford - Service Center
Didn’t make due on things they said they would do. Wasn’t insured when I left the dealership or a week after I drove it home, had to add it to my insurance myself. Bought the vehicle over a month ago Wasn’t insured when I left the dealership or a week after I drove it home, had to add it to my insurance myself. Bought the vehicle over a month ago and it still isn’t registered More
no communication, did not return my calls at all and left on hold for 10 mins. on hold for 10 mins. More
Absolutely the worst experience with this dealership! I brought my truck in for or a simple oil change and tire rotation. After three hours I had to bring it to my mechanic to be checked, the oil change I brought my truck in for or a simple oil change and tire rotation. After three hours I had to bring it to my mechanic to be checked, the oil change was done wrong and it cost me out of pocket over $550.00!! When I called and spoke to Ken he was nothing but rude and denied they did anything wrong. I then spoke to Errol, general manager. He said it was the inexperienced service technicians from the local schools. That's not my issue! I then had my mechanic call Errol to explain the damage they did and the cost to reimburse me. He reiterated they did nothing wrong. I then placed a call to Bob Tasca. Within the next hour I got a call that a check had been cut to me. If we did nothing wrong, why did Tasca send us a check? You know you screwed up when you hire inexperienced people and let them work on your expensive trucks and don't have someone supervise them! Bob Tasca needs to fire some people in his service department and teach them how to deal with the public! Never again will I purchase from Tasca again or go back there. Buyer beware! More
I drive a 2005 Taurus wagon, which I happen to like very much cuz I prefer wagons to SUV's. So I try to maintain this old beast. Tasca has always been exceptionally courteous, supportive, and fair. I think much cuz I prefer wagons to SUV's. So I try to maintain this old beast. Tasca has always been exceptionally courteous, supportive, and fair. I think of the service department as my friends even though I don't know any of the crew outside of their help with my cars. They're just really good. More
First Time using Tasca Ford Seekonk. My service provider Paul was amazing, kept me well informed throughout my repair. Went above expectations as there was an issue with the extended war My service provider Paul was amazing, kept me well informed throughout my repair. Went above expectations as there was an issue with the extended warranty. He worked with them to resolve the issue and had my truck repaired within a few hours. I am new to this area, amazing customer service. More
I dropped off my car and was waiting for a part for 7 months. I went in to see if I could get out of that car and into another with the same across the board. They were very helpful and got me into anoth months. I went in to see if I could get out of that car and into another with the same across the board. They were very helpful and got me into another vehicle. It did need some work, but I was treated very well, and they did right by me. Will definately go back. More
George and his team at Tasca Seekonk have helped time and again with servicing all of the vehicles in our family and do a great job! again with servicing all of the vehicles in our family and do a great job! More
This a very responsive team that is always working for the best quality and outcome for the customer. Sometimes it takes strategy to solve unforeseen/unknown issues and they do well to problem solve an the best quality and outcome for the customer. Sometimes it takes strategy to solve unforeseen/unknown issues and they do well to problem solve and correct issues that arise. More
The Experience and the quality of service from George, was excellent. George was very patient and explained the process thoroughly. was excellent. George was very patient and explained the process thoroughly. More
great experience will keep going back to get service and other needs done at Tasca Ford other needs done at Tasca Ford More