Tasca Ford Seekonk

Service The service was completed in less time than estimated. The service manager was polite and knowledgeable and the waiting area was clean and quiet, than The service was completed in less time than estimated. The service manager was polite and knowledgeable and the waiting area was clean and quiet, thank you. More

work done I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station I been going to Tasca for years never had a bad experience. I remember a story at the original dealership , i went with my uncle to buy a ford station wagon a country squire, filling out the sales paper the salesman ask my uncle when he was born , he said 1896 and the salesman couldn't believe it. More

“You will be satisfied”???? Not us Bought a used Jeep Cherokee and was told they “went through the whole truck and fixed whatever needed fixing”. We felt a little better about buying it Bought a used Jeep Cherokee and was told they “went through the whole truck and fixed whatever needed fixing”. We felt a little better about buying it. Well then approx 40 days after purchase the Jeep stalled while driving approx three times in a week. So we contacted the salesman thinking he would want to remedy the situation since he sold us the vehicle. The response was “here is the number for service” ok. We call service and explain the severity of the situation we get an appt about 3-4 days later. At this point we are starting to feel unsatisfied with the whole situation as we would think there would be more concern about a vehicle they just sold having such a dangerous issue. So we drop the Jeep off at service and later that day get a call from service saying “we can’t reproduce the problem and we cannot fix something we cannot reproduce”. We responded with “we are not picking it up until we have an answer”. So we agreed they would drive it the rest of the week to see if they can reproduce the issue and will check back with us in 2-3 days. Well needless to say we never heard back from anyone and we had to contact them a week later. The response again was they could not reproduce the issue and cannot fix it. So I asked the salesman what now? He then told us to pick it up and drive it. Sounds dangerous to drive a truck we know may stall at anytime while driving! So i asked him “and when it happens again? “ he told me to call them again. Why? So we can go through this all over again? He then compared the situation to a medical condition. We were so frustrated with this dealership at this point we told them the situation was unacceptable and to leave the keys in the Jeep and we will pick it up later. We had the truck towed that night to our friend who is a mechanic. He had the truck less than 5 hours and told us when he put it on the computer it came up with multiple error codes. He then fixed whatever was causing the codes and we picked it up. What I do not understand is why Tasca seekonk could not diagnose these issues after having the truck for a week? Did they even try to diagnose the truck? We are so appalled by the handling of our situation by this dealership we will NEVER buy from them again and we will NEVER recommend this dealership to anyone. More

New car test drive and purchase Our salesman, Vinny Taylor, was pleasant and courteous, and very knowledgeable about the product (2018 Ford Escape). A comfortable and fairly efficien Our salesman, Vinny Taylor, was pleasant and courteous, and very knowledgeable about the product (2018 Ford Escape). A comfortable and fairly efficient buying experience for us. Nick Cash was also a pleasure to work with. More

Service vist for brakes George and the tech Mike were able to resolve the grinding noise with my brakes. I called in and they took me as a waiting customer George and the tech Mike were able to resolve the grinding noise with my brakes. I called in and they took me as a waiting customer More

oil change I went for an oil change was taken almost immediately the service advisor was very friendly and made it pleasant the car was done fast and off I wen I went for an oil change was taken almost immediately the service advisor was very friendly and made it pleasant the car was done fast and off I went I use quick lane for service because its fast and pleasant More

Trustworthy and High Quality I highly recommend Tasca for buying a reliable used car! I bought a Subaru Forester 2015 model and was assisted by Louis Arias, who was an incredible I highly recommend Tasca for buying a reliable used car! I bought a Subaru Forester 2015 model and was assisted by Louis Arias, who was an incredible and knowledgeable employee. He knew so much about the car, but also the services that Tasca provides. He was not pushy in any way and his manner was very respectful and friendly. In fact, working with him was the highlight of visiting Tasca. I felt that he respected our budget and needs and went out of his way to accommodate us. I pointed out that the car still had a few dog hairs in it from a previous owner and the light-colored backseat had a dark stain on one of the seats - he made sure that the people at Tasca gave it a second cleaning inside and the results were almost as new! Louis is the best!! Tasca also beat the interest rates offered by my bank, which was a pleasant surprise. Overall, I have had this car almost 8 months and the condition of it was as promised, no hidden defects or mechanical issues whatsoever. I would not hesitate to buy another used car from Tasca. More

Top shelf service experience Dropped my car off for a recall and oil change. All of the service advisors were busy and the manager Ken, came out of his office to help me. My car w Dropped my car off for a recall and oil change. All of the service advisors were busy and the manager Ken, came out of his office to help me. My car was done before the promise time and the manager took the time to give me a call back! Better service from this service center than my wife's Cadillac dealership. Thank you again Ken and Tasca Ford service center. More

Great customer service Received exceptional customer service and then some! Needed quick quote on extended warranty while I waited. Did not need to wait at all for the paper Received exceptional customer service and then some! Needed quick quote on extended warranty while I waited. Did not need to wait at all for the paperwork too. More

oil change got an appointment for an oil change immediately ... called at noon on a Friday and received prompt and courteous service ... sales and service staff got an appointment for an oil change immediately ... called at noon on a Friday and received prompt and courteous service ... sales and service staff have always been exceptional More