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Tasca Ford Dickson City

Dickson City, PA

4.4
125 Reviews
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704 Martin F. Gibbons Blvd

Dickson City, PA

18519

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Showing 125 reviews

November 24, 2018

Follow up via phone My mom took her 2015 Taurus for service my times. Two weeks ago, her car would not start, had it towed there. NO loaner available. After $900.00, her More

by Terri
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Only Mark, Brandon
Nov 26, 2018 -

Tasca Ford Dickson City responded

Terri, we have been in touch with your mom and have explained why we did not have a loaner car available. I want to express that we would never take advantage of the elderly. We are getting her service done quickly and at no charge to her. Customer service is our top priority and we strive for excellence. We want our customers to love Gibbons Ford and she has not given any reason for us to think otherwise. Regards, Jenny Kotowski Customer Engagement Manager 570-489-4747 ext 1201

November 06, 2018

Great service!!! Every time I go to Gibbons for service I am treated like a VIP. Alex Keib is the best at his job !! He goes out of his way to make sure I have a gre More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Keib
Nov 07, 2018 -

Tasca Ford Dickson City responded

Kris, thank you for the fantastic review! We agree, Alex is great- and we appreciate your repeated business. We look forward to seeing you again soon!

October 04, 2018

Bad taste and poor service Would not return to this dealership. A MAN NAMED BRANDON WAS EXTREMELY RUDE AND INSULTING. Was one of the first customers when quick lane opened and h More

by Unhappy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon
Oct 05, 2018 -

Tasca Ford Dickson City responded

Hello! Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your issues further. Please contact me at 570-489-4747 xt 1201. We'll work with you to resolve this as quickly as possible. Thank you, Jenny Kotowski Customer Engagement Manager

September 22, 2018

Great experience We dealt with Cindy at Gibbons, everything from our trade to the new explorer down to the paper work went very smooth. Thanks for a great vehicle and More

by rkd1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Mcmyne
Sep 24, 2018 -

Tasca Ford Dickson City responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Andy Noone | Sales Manager | 570-489-4747

September 20, 2018

Quick Lane The gentleman at the Quick Lane is not very good at his job. He is extremely slow and condescending to the customers. There were numerous people wai More

by Tuffe112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
Sep 21, 2018 -

Tasca Ford Dickson City responded

Thank you for your business. We appreciate your feedback and are deeply sorry that you did not receive the type of exceptional service we expect for our customers. Please accept our apologies and a $25 gift card for your next oil change. Contact our Service Manager, Heather Zlotek at your convenience to schedule your next service visit. Thank you again for choosing Gibbons Ford.

September 07, 2018

Excellent experience Purchased a new F150. Best price, exact truck with color and options. Switched from Chevy to Ford and very happy. Will return to Gibbons for future Fo More

by drmustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Sep 07, 2018 -

Tasca Ford Dickson City responded

Thank you for the excellent review. We have a pretty great staff and are so happy to hear that Cindy made your experience wonderful! Thank you for choosing Gibbons Ford, we look forward to working with you in the future! Best Regards, Andy Noone|Sales Manager 570-489-4747 ext. 1070

September 06, 2018

Superb Staff + No Pressure = Happy Expedition Owner On a return trip from Upstate NY to home base in Virginia - my 195K mile Lincoln Navigator drove it's last mile with 4 hours to go but within 3 miles More

by Satisfied Out of State Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy McMyne, Dave Lorenzetti
Sep 07, 2018 -

Tasca Ford Dickson City responded

Thank you so much for the glowing review! Our priority will always be our customers and making their experience the best it could possibly be. We are beyond happy that we were able to help you. If you're ever in the area again, please come say hi! Best Regards, Andy Noone|Sales Manager 570-489-4747 ext. 1070

September 02, 2018

Trade in trade up Very knowledgeable staff that was intensive to my needs and easy to work with. I was very pleased with my expirence and would recommend to anyone and More

by Randy124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taryn Burns
Sep 03, 2018 -

Tasca Ford Dickson City responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Andy Noone | Sales Manager | 570-489-4747

September 02, 2018

Pleasant Experience Have work with this dealership for many years. Always felt I got a fair deal and have purchased/leased at least my last 6 vehicles from Gibbons. More

by CAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hull, Miss Hornbeck
Sep 03, 2018 -

Tasca Ford Dickson City responded

Thank you for the great review, Cam. Please come visit us if you need anything else, be it service or sales. Regards, Andy Noone | Sales Manager | 570-489-4747

August 31, 2018

Purchased a new 2018 F-350 Wonderful satisfaction with customers and friendly service department. They had what we were looking for! And also had the truck ready with short noti More

by Ashley10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 03, 2018 -

Tasca Ford Dickson City responded

Hello Ashley! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Andy Noone | Sales Manager | 570-489-4747

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