Tasca Ford Dickson City

If I could go negative stars I would. I purchased a car from out of state and was led to believe the car was clean and good shape. Upon delivery I could see it was mis-represented, but di I purchased a car from out of state and was led to believe the car was clean and good shape. Upon delivery I could see it was mis-represented, but did not imagine how bad it was. I took it to a dealership in my state after getting it home and they informed me that the frame had been painted black, not undercoated. Also that the entire car had extreme hail damage, they showed me the top of the truck and it was in horrible shape. AFTER I put down the deposit they informed me there was just a few MINOR hail spots and that they would fix it. I should have known then as it was said AFTER I had asked numerous questions about condition and put a deposit down. There are much more scratches, rust, dents, and nicks then was disclosed or noticeable at the time. I have purchased many cars and I kept asking questions prior to arriving and got vague answers. I should have walked away but I flew in. It is really simple, I was ripped off and they knew what they were doing. Run, don't walk away. This is especially hard because I am a Ford fan and this dealership is not a good representation of the brand. More

Waste of time. Trying to order the Maverick, and the sale lady just screwed me out of my order because she was off the day before and couldnt tell me the info i nee Trying to order the Maverick, and the sale lady just screwed me out of my order because she was off the day before and couldnt tell me the info i needed to order that day....so now i am out of my order and have no idea when i can put my order in...i have waited MONTHS just to put in this order, and i miss out because Cindy was off yesterday and didnt tell me that was my last day to order. Now im waiting MONTHS MORE because she failed to contact me or hand me off to another sales person who was there that day. SCREW YOU CINDY! YOU F*ed me out of my pre order! More

Taryn and Garria of the Internet Dept had everything arranged from purchase price to trade value before I set foot in the door. Honest and up front pricing. Would recommend arranged from purchase price to trade value before I set foot in the door. Honest and up front pricing. Would recommend More

Do not recommend bringing your vehicle here for service and diagnostic repairs. My vehicle was towed in on November 27th. It had a transmission issue where the vehicle filled with smoke and all of the tran and diagnostic repairs. My vehicle was towed in on November 27th. It had a transmission issue where the vehicle filled with smoke and all of the transmission fluid poured out. The next day I called and asked for a rental vehicle and was told I do not qualify for a rental until the vehicle was diagnosed. Which I was told would be possibly the end of that week so I said ok and still tried to get a vehicle as I have a certified preowned and also have premium care esp. in my rental contract it states that if the vehicle is disabled or future use of the vehicle will cause more damage I am eligible for rental reimbursement. I called back and mentioned this, Morgan told me she did not think that was possible nor ever heard of being put into an enterprise vehicle. She said she would check with her warranty administrator and also came back with the answer of no that is not possible. After calling ford customer support they provided me with a rental vehicle and were aiding in making sure my vehicle was taken care of. When the end of the first week came we were told again that they did not diagnose the vehicle and it would be early next week. Early next week came and we were told later that week. Later that week came and were told early next week which led to now and again was told the vehicle was not touched. That is 19 days my vehicle sat in their parking lot and kept being put off. I had my vehicle towed elsewhere as recommended by the Ford customer service rep and that dealer will have a diagnostic by the end of this week. Very unhappy with how long it took and getting the run around on when it would be looked at as well as the staff was not very knowledgeable of the ford manufacture and ford extended warranties that they accept and what the terms of those warranties are. More

Drove 2 1/2 hours to purchase New Explorer! Explorer had over spray from the paint being touched up, tape on door, chips on inside of doors, over spray over windshield!! Sales Manager said nothing happened over spray from the paint being touched up, tape on door, chips on inside of doors, over spray over windshield!! Sales Manager said nothing happened to it there??? WHAY A HORRIBLE EXPERIENCE!!! More