Tasca Ford Berlin - Service Center

Timely and excellent service We are regular business customers, and have always received excellent response to our truck repair needs. Response time is exceptional and Brendalie We are regular business customers, and have always received excellent response to our truck repair needs. Response time is exceptional and Brendalie takes personal care to be sure we are satisfied. More

Service Great service! Brendalie makes the experience of service easy and informative, will go out of her way to help. We always have a great service when she Great service! Brendalie makes the experience of service easy and informative, will go out of her way to help. We always have a great service when she is our rep. More

theservice was excellent The service was excellent each time I came in. The staff was friendly and helpful. Only issue was the long wait for the part to get in. The service was excellent each time I came in. The staff was friendly and helpful. Only issue was the long wait for the part to get in. More

Service I brought my vehicle in for regular service. Everyone was very professional and pleasant. The service was completed quickly and efficiently. The custo I brought my vehicle in for regular service. Everyone was very professional and pleasant. The service was completed quickly and efficiently. The customer waiting area was very comfortable and the coffee selections were impressive. More

Broken down out of town. My friend Quin and I were traveling this weekend from Maine to Florida in her new 2016 F350, when we got behind a rock hauler on the interstate, th My friend Quin and I were traveling this weekend from Maine to Florida in her new 2016 F350, when we got behind a rock hauler on the interstate, that put a rock though our radiator, we called the roadside assistance number and we were sent to Tasca Ford in Berlin Ct. How they treated us was a unbelievable experience. From the monument we walked in they went out of their way to help. First they said it may take 3 days to get the part since they didn't have it, and it was a holiday weekend,then they found it a few towns away and made arrangements to get it the following morning. Bart then went to work getting the radiator out so it wouldn't take so long in the morning, We were traveling with 3 dogs, a horse and a 35ft trailer, next Jenniifer and Robby got on the phones trying to help us find a place we could put the horse overnight as it can't stay in the trailer that long. They were able to secure us a stall, amazing!!! Then Jennifer let me use her computer to secure a hotel for us and the dogs , in an area we were unfamiliar with.Robby got a friend of his to come and pull the trailer out to horse ranch since we couldn't drive the truck. They also called and got us a rental car for us to drive while we were there. It is a very scaring thing to be broke down in a town we don't know and to have the good fortune to meet the wonderful, caring staff that is the service dept of Tasca Ford is a true blessing. Dan and his entire staff deserve big recognition for going out of there way to help. You have the best staff I have ever encountered. I will be writing to the Ford company also to let them know what GREAT ,WONDERFUL AMERICANS represent there company. I can not say enough about them. Be very proud of all of them....Thanks for listening.. More

quick service, less expensive, did not try to sell me sevice Quick service, did not try to sell me services I did not need, less expensive. basically pure synthetic oil change (My next should be 10,000 miles but Quick service, did not try to sell me services I did not need, less expensive. basically pure synthetic oil change (My next should be 10,000 miles but they put down 5,000 miles) and some tire service. More

Friendly, efficient and helpful Everyone was very helpful from the time we called to make an appointment to when the service was complete. When service was done went over everything Everyone was very helpful from the time we called to make an appointment to when the service was complete. When service was done went over everything that was done. More

Oil change and service Took my car right away and had me back on my way in no time. Took the time to explain everything they did to fix the rear camera. Took my car right away and had me back on my way in no time. Took the time to explain everything they did to fix the rear camera. More

Great first experience. The guys at Tasca were great. I took my car in for a oil change and they noticed that my back brakes were gone. Nathan called me and informed about The guys at Tasca were great. I took my car in for a oil change and they noticed that my back brakes were gone. Nathan called me and informed about the brakes. They fixed the brakes and were extremely reasonable concerning the cost. I would certainly recommend them to my family and friends. A special thanks to Dan and Nathan. You have a new customer in me. Patricia Fitch More

Service Treated excellent by Nathin from making the call for s appointment to getting Mustan Gt in and serviced and back to me in a very reasonable amount of Treated excellent by Nathin from making the call for s appointment to getting Mustan Gt in and serviced and back to me in a very reasonable amount of time meeting Nathin was excellent More