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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
824 Reviews

824 Reviews of Tasca Ford Berlin - Service Center

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June 10, 2017

totally efficient. I scheduled. they were ready. They gave m I called. I got an estimate. I scheduled. I got a ride to work and back. They called when it was ready I paid, got the car back. It was fine. I left. More

by lord Shel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Miele, Meghan Craw
June 08, 2017

Vehicle's emissions Test service Excellent Customer service skills shown during my visiting due to State's emission test. The facility looks very clean, well maintained as well as th More

by Luis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
May 31, 2017

Professional concerned and courteous service I brought my 2015 Ford Explorer in for service I was met with professionalism and I was pleased to have someone share the concerns that I had my servi More

by David L. Wargat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sweeney
May 27, 2017

Poor work Had tires rotated and oil changed on 5/20/17. Now tires in front are making excessive noise and front skid plate is falling off. More

by Drum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Quigley, Jeff Mera
May 29, 2017 -

Tasca Ford Berlin responded

Dear valued customer, When is it convenient for us to pick this up from you and leave transportation for you while we make this right? Please allow me the information to best reach you, Allen

May 22, 2017

Very good Timeliness of work performed, the estimate was what was initially discussed before the actual work agreed to. And the friendliness and upbeat attitude More

by Don23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Craw
May 19, 2017

oil change & tire rotation Shawn In Service, was very attentive & personable he is a good employee, He got me in & out on time & I was a walk in, good experience More

by Bwakefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in Service, Very helpful & & courteous, Ken Zimmerer
May 12, 2017

Very friendly Very comfortable and considerite to your needs. Kept me informed on what was going on with my vehicle. Had to come back the next day unfortunately, be More

by mary E dawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sweeny
May 10, 2017

The Works at the sevice department. Worked with Shawn Sweeney in the service department. He was very friendly and they finished the oil change on my 2015 Ford Explorer in less than an ho More

by cobragt1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sweeney
April 30, 2017

Very Good I had a very good experience at my TASCA apt. for several reasons... the entire service department was extremely helpful.... it was explained to me e More

by Wadding71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pratt
April 28, 2017

Painless I made the appt on line just a couple of days before I realized I was due for service and a friend brought my car down because they don't mind waiting More

by Last
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone else brought my car in but they said everyone was very nice
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