Tasca Ford Berlin - Service Center

2013 Escape Recall Items Everything handled efficiently with a pleasant attitude. From the initial phone call to scheduling the appointment through the drop-off and pick-up ev Everything handled efficiently with a pleasant attitude. From the initial phone call to scheduling the appointment through the drop-off and pick-up everything was a breeze. This was my first experience with this dealership and will definitely go back. More

Great service. Thanks Mark. Recently purchased an MKZh and the check engine light came on. Mark got me in and settled and took care of the matter right away. Showed me to the wai Recently purchased an MKZh and the check engine light came on. Mark got me in and settled and took care of the matter right away. Showed me to the waiting room and offered me coffee. Assured me that there were no problems with the vehicle after the diagnostic scan and even got a recall taken care of while the car was there. A recall that I was not even aware of. I was very happy with the service provided and would like to thank Mark specifically. More

Excellent customer service and rapid service. Staff is super friendly. The mechanic is fast and tells you everything he's working on. Clean enviornment and lots of selections. Super happy. Highly Staff is super friendly. The mechanic is fast and tells you everything he's working on. Clean enviornment and lots of selections. Super happy. Highly recommend. More

Easy to work with - great price - done faster than expected I was digging up some shrubs at the end of my driveway a few weeks ago and I dug up a few huge boulders. I left one on the edge of the driveway and w I was digging up some shrubs at the end of my driveway a few weeks ago and I dug up a few huge boulders. I left one on the edge of the driveway and when pulling out one rainy night scratched up the rocker panel below the driver door. Safe to say I was pissed at myself. I went to get a few estimates on the work. A different dealership in the area told me they would not be able to do it as economical as a pure body shop. I talked to a local body shop then got a quote from TASCA. The quote from TASCA was lower than the other place by a good sized amount. I brought my car in to TASCA but were no extra cars that I could use for the day, so Jen Quigley got me a rental car from Enterprise that TASCA paid for. Even though I was expecting to get it back in about a day and a half, the work was done in less than a day. The work was excellent and Tom Miele did an amazing job to make my car look like I had never even got scraped by that rock and even touched up a few spots that had nothing to do with my rock incident. I just wanted to make you aware that you have 2 team members (Jen and Tom) who went ABOVE AND BEYOND for me. Thank you for having such as great team and dealership! More

Service I went in for four tires and an alignment. All aspects of my service appointment were very positive, except that it should not have taken four hours I went in for four tires and an alignment. All aspects of my service appointment were very positive, except that it should not have taken four hours for the appointment from start to finish. More

Oil Change - great experience I took my vehicle in for an oil change and a tire rotation has week (Nov. 17th) and had a wonderful experience. Chris Happy (his real name) worked wi I took my vehicle in for an oil change and a tire rotation has week (Nov. 17th) and had a wonderful experience. Chris Happy (his real name) worked with me to schedule the work, as well as walk me through what they would do. After the work was done, I received a thank you email as well as a request to come back again. An amazing dealership to work with ! More

Service Good service experience. Tony informed me of the service tasks appropriate for the milage on my truck, They were all completed. The truck feels great. Good service experience. Tony informed me of the service tasks appropriate for the milage on my truck, They were all completed. The truck feels great. The transportation home and return to the facility (with Rosa) was very valuable to me. More

Great Customer Service Mark MacGregor was my service advisor. He could not have been more helpful, patient, and friendly. Thoroughly explained what service items I needed to Mark MacGregor was my service advisor. He could not have been more helpful, patient, and friendly. Thoroughly explained what service items I needed to have completed and which items I could put off until a later date. Will always take my car back to him! More

Friendly personal service Knowledgeably explain what needs service on my truck and then takes care of it. I am willing to give a review because i was well cared for but I hate Knowledgeably explain what needs service on my truck and then takes care of it. I am willing to give a review because i was well cared for but I hate to write. More

Bedded service Mark was excellent in helping me with what to do with my issue. He was very friendly and went above and beyond in making sure I was a satisfied custom Mark was excellent in helping me with what to do with my issue. He was very friendly and went above and beyond in making sure I was a satisfied customer. More