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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
824 Reviews
Call Service Center (860) 828-3546

824 Reviews of Tasca Ford Berlin - Service Center

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September 09, 2024

Excellent service. They got our vehicle in right away. Even offered to pick it up. More

by LACGNOTA.JANINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walli Muhammad
Report | Print
Sep 11, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! I'm thrilled to hear you received excellent service at Tasca Ford Berlin. It's great that we could accommodate your vehicle quickly and even offer pickup. I appreciate your feedback and hope to assist you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 08, 2024

It was fine. Good service and quick. A b c d e f g h I j k More

by oxyoke.45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your rating! I'm glad to hear that you experienced good service and a quick turnaround at Tasca Ford Berlin. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Service was slow just to be told my tire needed to be replaced, however they charged me a $220 diagnosis fee even though they told me to go to Firestone to have the tire replaced so it was match it. Wyli More

by BLADELABARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wylie
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand your concerns regarding the diagnosis fee and communication challenges. We strive to provide accurate information and excellent service at Tasca Ford Berlin, and your feedback is valuable in helping us improve. Please feel free to reach out to me directly so we can address your concerns further and ensure we have the correct contact information. We appreciate your input and hope to improve your experience with us. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

everybody was friendly and helpful i will be back for other repair on my 2023 ford f 150 truck More

by EDWARDARUSIEWICZ
Recommend Dealer
Yes
Employees Worked With
dylan valenti
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! I'm thrilled to hear that you found our team at Tasca Ford Berlin to be friendly and helpful. I look forward to assisting you again with your 2023 Ford F-150 truck for any future repairs. Don't hesitate to reach out when you're ready for your next visit! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Emissions Test was performed for our Audi. I waited in the waiting area while the car was being checked. Both check-in persons were polite and knowledgable of their jobs. More

by EDWARDBACKIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check in counters
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your kind review! I'm thrilled to hear that you had a positive experience at Tasca Ford Berlin while getting your Audi's emissions test. Our team strives to provide knowledgeable and courteous service, and it's wonderful to know that we met your expectations. I hope to see you again for any future needs! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

They took really good care of me. They listened and they took care of the problem. More

by RPALSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

Excellent service as usual no complaints from me. Customer service is great and techs are knowledgeable More

by john.palenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback! I appreciate your kind words about the excellent service and knowledgeable technicians at Tasca Ford Berlin. It's always our goal to provide top-notch customer service. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

It’s close to home. They have a nice waiting area and friendly staff. I have been satisfied every time I come in . Thanks for everything! More

by SIRKEVINB15
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciate our convenient location, welcoming waiting area, and friendly staff at Tasca Ford Berlin. Your satisfaction is our top priority, and I look forward to assisting you again in the future. Thanks for choosing us! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 06, 2024

I loved that professional service I had with your employee Ashley Jorge She explained that I should change my brakes and if I need it to go further she would help me make the appointment, very impr More

by inesjsemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Jorge
Report | Print
Sep 09, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ashley at Tasca Ford Berlin. Our team strives to provide professional and helpful service, and it's great to know that Ashley could assist you with your brake needs. We look forward to welcoming you back for your appointment and any future service! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 05, 2024

Great service, great advisors Chad took care of me well made sure I was good to go. More

by masonrybk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chad
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Sep 06, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! We're thrilled to hear that Chad provided you with great service and took care of your needs. At Tasca Ford Berlin, we are dedicated to ensuring our customers have a positive experience. We appreciate you sharing your feedback and look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

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