Tasca Ford Berlin - Service Center

The NEW truck we bought still has a vibration problem but the service people say this is normal for this truck. How come our other 10 F550's don't have this problem? If you cant find the problem just say so, the service people say this is normal for this truck. How come our other 10 F550's don't have this problem? If you cant find the problem just say so, I would respect that more than telling me there is nothing wrong with the truck. More

I took my car for a recall. I made an appointment and dropped off the car in the morning. I picked my car at 5:00 and I was let known that the part did not arrive. Nothing was d I made an appointment and dropped off the car in the morning. I picked my car at 5:00 and I was let known that the part did not arrive. Nothing was done. Why was I without a car for 8 hours for nothing? More

Just a quick comment. I took my wife's car in to receive an estimate for repair. Ashley was our Service Advisor, and she was able to get a quote for the work to be done. I took my wife's car in to receive an estimate for repair. Ashley was our Service Advisor, and she was able to get a quote for the work to be done. My wife drives a 2007 Ford Focus and it is rather old at this point in time. Since the cost was rather high we only had a portion of the work done and will have the remainder done at Tasca later next year. The work was done within the timeframe specified and the car is running like new. Many thanks to Asley, Brian, Service Manager, and the mechanic who did the remarkable work needed. Very sincerely, MJ Doyle More

Ashley my service advisor was. excellent!! From start to completion she kept me informed on everything. 5 stars excellent!! From start to completion she kept me informed on everything. 5 stars More

You robbed me! $2400?!$660 for diagnosis, etc etc,just sick to my stomach,like people can afford that! Oh my bad, I agreed to have the work done,but never heard $24 $2400?!$660 for diagnosis, etc etc,just sick to my stomach,like people can afford that! Oh my bad, I agreed to have the work done,but never heard $2400 mentioned once! Just trying to get my car ready for winter, you know, front and rear window working properly, maybe a heated seat, only got one of those! You messed my financial situation over here (retired mailman, working as a crossing guard p/t for some extra cash, USMC, etc) ,as well as my trust in your business and industry.,I'm seriously considering some sort of litigation on this matter for many reasons. Feel violated and bamboozled. That's my experience, thanks for caring about it. Michael kristopik More

Friendly, informative, courteous, and just awesome representatives of Tasca Ford. Thank you they keep me coming back!!! representatives of Tasca Ford. Thank you they keep me coming back!!! More

We started off on the wrong foot. Just a major cluster. Over about a 2 week period, my problems were solved and I have been beyond justly compensated. I've been a customer of Tasca fo Just a major cluster. Over about a 2 week period, my problems were solved and I have been beyond justly compensated. I've been a customer of Tasca for over 20 years and normally enjoy the serivces I've been given. This time was was tuff...but all has ended well. More

I would not recommend the Tasca service department to anyone. Sales was a good experience but I don’t think I will be going back. anyone. Sales was a good experience but I don’t think I will be going back. More

Brought m car in for an issue. The $20 part ended up costing $500 with labor and diagnostics. Left with other parts of my car broken and told that these were preexisting issues alt The $20 part ended up costing $500 with labor and diagnostics. Left with other parts of my car broken and told that these were preexisting issues although they worked prior to dropping my car off. More

I had an appointment to get my oil changed and asked if I could come in earlier. I was able to do so, and my car was serviced immediately. could come in earlier. I was able to do so, and my car was serviced immediately. More