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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
823 Reviews

823 Reviews of Tasca Ford Berlin - Service Center

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March 21, 2024

Nathan was a pleasure to work with. His communication was great and he understood that we needed that truck for work so he was quick to get it repaired and back on the road. More

by GREG@COTESLANDSCAPINGCT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Caraballo
Mar 22, 2024 -

Tasca Ford Berlin responded

Greg, it’s great to know that Nathan provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

March 20, 2024

When you ask the service, rep the price of an oil change and a lie to you and don't tell you the real price. Then you almost end up paying $300. For a stupid oil change, there's no way I'm ever going back. More

by Diesel1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
Mar 21, 2024 -

Tasca Ford Berlin responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

March 20, 2024

Chad was a big help with reducing our overall bill due to a FORD recall (NOx system). That's good customer service, going the extra mile without being asked. Both of our F350 diesel PU are serviced regular More

by GT500 Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 21, 2024 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience working with Chad! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

March 20, 2024

Great service on a Saturday . . I was happy that they were able to program my keys to my truck💯 More

by JMANZIE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
Mar 21, 2024 -

Tasca Ford Berlin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

March 20, 2024

Service was good, and fast even though there was a lot of customers waiting. Explained repairs quick and easy. More

by dperrault3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali Muhammad
Mar 21, 2024 -

Tasca Ford Berlin responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

March 14, 2024

The Service team is great to work with. They are supportive of each other. I will continue to bring my car here. More

by WMUHAMMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali, Ian, Norman, Allyssa
Mar 14, 2024 -

Tasca Ford Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

March 14, 2024

Great service. Always called back. Was good with showing me other options and keeping me up to date. More

by PAT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in commercial
Mar 15, 2024 -

Tasca Ford Berlin responded

Pat, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

March 13, 2024

Great service. Highly recommended to all Ford owners. I will definetly use them again in future More

by Sal Simsek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2024 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Sal. Sincerely, The Tasca Ford Berlin Team

March 12, 2024

Great customer service! I didn't realize how long the repair would take and had planned to wait. They gave me a ride home and picked me up when they were done. Everyone in t More

by HARBO422
Recommend Dealer
Yes
Employees Worked With
Norman
Mar 13, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

March 09, 2024

Allyssa takes the BEST care of me. I wouldn’t want to deal with anyone else !! More

by JAYKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyssa
Mar 11, 2024 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience working with Allyssa, Jay! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

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