Tasca Ford Berlin - Service Center

I felt the technicians took very good care of my car. Even though it is not a Ford. The service department is top notch, patient and attentive. Even though it is not a Ford. The service department is top notch, patient and attentive. More

Easy to work with. Helpful in the whole buying process. Even inspecting the vehicle they took care of all the issues. Helpful in the whole buying process. Even inspecting the vehicle they took care of all the issues. More

Wali is great to work with! He is professional, courteous and punctual. I am very satisfied. He is professional, courteous and punctual. I am very satisfied. More

I didn't have an appointment and they were able to get me right in. My tire was having a slow leak, I am grateful that they found a nail on the inner side wall of the tire, they had it in stock and replaced right in. My tire was having a slow leak, I am grateful that they found a nail on the inner side wall of the tire, they had it in stock and replaced it I was in and out in less than 2 hrs. I worked with Muhammad Wali in service. More

excellent customer service, waiting area was very clean and the personnel was very friendly, good company to work for. and the personnel was very friendly, good company to work for. More

everything was amazing, it was great customer service i was in and out fast! will definitely be back for future services! was in and out fast! will definitely be back for future services! More

Both Brian the service mgr. and Bianca the service adviser should be fired for being untruthful about taking care of my service needs. They lead me to believe that they were wai and Bianca the service adviser should be fired for being untruthful about taking care of my service needs. They lead me to believe that they were waiting to hear back from Ford Motor Co. for an approval to fix my truck when in fact it was a lie the whole time I was informed from another dealership. They said that it wasn’t the standard procedure of how the well known defect was supposed to be handled. Any way brought it to Gengras Ford a month later and just days before my extended warranty was up they took the truck in, diagnosed the problem and made the extensive repairs within days, keeping me informed during the whole process with texts and actual video footage of the repairs being made. The whole staff was awesome and totally professional during my visit. A shout out to the team that took care of the issue and would strongly recommend anyone looking for a dealership to put their trust in that they should visit GENGRAS FORD. And the prices are reasonable too. Also would never purchase a vehicle from Tasca because of the issues I had with them. More

Ian in service is outstanding. He kept in contact with me throughout the entire service issue. Always followed up when promised and I will request him when I return. He cares! He kept in contact with me throughout the entire service issue. Always followed up when promised and I will request him when I return. He cares! More

Unfortunately, my car broke down on a bridge not even two weeks later and with very little driving time the rodent infestation is not nearly addressed and it is currently at another Ford dealer in Fall River weeks later and with very little driving time the rodent infestation is not nearly addressed and it is currently at another Ford dealer in Fall River Massachusetts. This was really disappointing and rodent infestation and filters is incredibly dangerous and a health hazard and this was not picked up on at this dealership and the problem was not solved and I was almost in another serious situation driving because of it More

They treated us excellent I would recommend them it’s the second vehicle we bought in two months second vehicle we bought in two months More