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Tasca Ford Berlin - Service Center

Berlin, CT

4.2
824 Reviews
Call Service Center (860) 828-3546

824 Reviews of Tasca Ford Berlin - Service Center

Sort by
May 09, 2024

Thank you for responding to my issue so promptly. The service writers and courtesy shuttle driver are top notch professionals. I really enjoy my conversations with your driver during our trips. More

by Brian Pisani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept staff
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May 05, 2024

Very friendly staff. Fair price for work done. They have a convenient location with plenty of space. More

by MSCHUM403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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May 03, 2024

All I can say is excellent from service to shop mechanic can’t say enough !!! I’m very pleased !! More

by dp.nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service
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May 03, 2024

The service employee was really nice and helpful. The work was performed in a timely manner. Great experience all around. More

by CHRISEMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Mohammed.
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May 02, 2024

I was there to have my car repaired due to recall . The service dept was polite and promptly had my vehicle back on the road in the time they said the would . More

by Huge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young dude at the service desk
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May 02, 2024

Horrible service. Won’t be recommending to anybody. Can’t wait to leave a nice review once corporate situatedmy truck. More

by nickajdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth in Service
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May 02, 2024

Pricing was fair and the repair was done quickly without any issues. The dealership has gotten better over the years at the service dept is well staffed and trained More

by rob.cartier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Emslie
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April 26, 2024

Very impressed with the staff. Efficient, patient and friendly. Convenient to have a clean room to wait in while the car is being serviced. More

by JUDYREDSOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 26, 2024 -

Tasca Ford Berlin responded

We appreciate your input, Judy. We're glad to hear that you are consistently impressed with the service we offer here at Tasca Ford Berlin. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Tasca Ford Berlin Team

April 26, 2024

Felt I was over charged for the labor I was charged $900.00 for three hours of work More

by RLSTEWART413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wally
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Apr 29, 2024 -

Tasca Ford Berlin responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for customer satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Tom Moran General Manager tmoran@tasca.com

April 24, 2024

Breaks were squeaking so I brought the truck in, all the did was grease them. I paid and arm and a leg and they are still squeaking. When letting them know they were still squeaking, i was requested to pay More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Apr 25, 2024 -

Tasca Ford Berlin responded

Thank you for providing this feedback about your experience at Tasca Ford Berlin. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

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