Tasca Ford Berlin

Alysa is the best service advisor that a dealt with since 2018 she is very good hope she lasts she keep me in the loop every step of the way 2018 she is very good hope she lasts she keep me in the loop every step of the way More

The crew at the Tasca Ford truck center were tasked with fixing my truck. Obviously the truck is very important to me as it is a retirement gift to myself. I had much correspondence with Seth, Chris and Sha fixing my truck. Obviously the truck is very important to me as it is a retirement gift to myself. I had much correspondence with Seth, Chris and Shane regarding the process in which to fix my truck. I was extremely hesitant and threw a thousand questions at these guys and they answered every one of them. The sheer margin of error involved with this undertaking was huge but they did it successfully. I can’t say enough about this crew but I will also include that their professionalism is top notch and I’m convinced that they could tackle any issue that rolls through their doors. Thank you again. Sincerely Brian A Solek. More

Good service and communication during all my visits. I feel good about taking my vehicle here. I feel good about taking my vehicle here. More

The staff I dealt with showed much professionalism and were very courteous and helpful with my needs. were very courteous and helpful with my needs. More

I went in for differential with quoted 4. 5 hrs 2300, I had an appointment scheduled for 9am, was supposed to receive my car no later than end of the day. my car sat for 4 days in same spot no 5 hrs 2300, I had an appointment scheduled for 9am, was supposed to receive my car no later than end of the day. my car sat for 4 days in same spot no work, no update, no loaner. I had to get a rental to move around. When I show up Monday morning unannounced, they claim to have lost my paperwork, re-quoted me to a 10.5 hr job for 3400. When I requested my original paperwork, they claim they couldn’t find it. Will never ever do business with them again, or Ford period. Going to Toyota now thanks More

Wali Muhammad at the counter was amazing to deal with! ! Great guy, knowledgeable, efficient, and a real rapport with the customers. I live in Bristol, but vowed to never again go to Crowley/Gengras in Pla ! Great guy, knowledgeable, efficient, and a real rapport with the customers. I live in Bristol, but vowed to never again go to Crowley/Gengras in Plainville. That place is still awful! Ken Crowley never “wanted to know” and I doubt Skip Gengras plans on blazing a trail in the customer experience either. Thank you again to Wali (sorry if I’m spelling it wrong) and to your entire team More

Excellent service Waly was professional and competent and extremely helpful. Definitely recommend this to anyone.in the atea extremely helpful. Definitely recommend this to anyone.in the atea More

Terrible service delartment. This is the 2nd time ive had issues with them. This time i Brought truck for trailer connectivity issue. Was told I need a new battery before they ca This is the 2nd time ive had issues with them. This time i Brought truck for trailer connectivity issue. Was told I need a new battery before they can update module. I replaced the battery. Brought truck back for tsb regarding module and plug. They didn't replace the plug like I asked but did update the module. Said everything is working. Got home plugged in trailer. Surprise surprise still doesn't work. This after paying a 100 dollar deductible. brought truck back again they replaced the plug said it's working. bring it home and nope not working. tried to make a follow up appointment and couldn't even get a call back. I'm done with this dealer More

The desk tech that register me was professional and very helpful. I would recommend him for employee of the month helpful. I would recommend him for employee of the month More

The women at the service desk was extremely helpful. Repairs completed in less time than than was estimated Repairs completed in less time than than was estimated More