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Tasca Ford Berlin
Berlin, CT
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs.
Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,566 reviews
Verified Customer
September 03, 2024
They are always short staffed and when my car was with them for a service job they returned it completely dirty and with scratches and chipped off paint spots. I’m still pending their phone call to get it them for a service job they returned it completely dirty and with scratches and chipped off paint spots. I’m still pending their phone call to get it fixed. The last time I went to get my oil/filter changed and my tires rotated they gave me the document stating everything had been performed, but when I went to verify my tires weren’t rotated like they stated. More
by amaries.15
Employees Worked With
Wali
September 03, 2024
It took 3 scheduled visits to get my sunroof motor fixed. The first visit where they had my car for 5 hours realized they had the wrong motor. The second scheduled visit, only one person came to my house t The first visit where they had my car for 5 hours realized they had the wrong motor. The second scheduled visit, only one person came to my house to pick up my car, so they could not take it back to the dealership for work (you needed 2 so someone could drive my car). The third time was when they actually picked up the car (thank you Mo & Tyler) and the work was completed. I had to pay for 2 motors even though there was nothing wrong with the shade mechanism. Alyssa was very nice, but I don't know if I would ever bring my car back there. I feel I was overcharged. More
by magster17
Employees Worked With
Alyssa Rustic
September 03, 2024
Colin is a gem. ..He has treated us like family from the first time we stepped onto the lot. Colin is responsive, helpful, attentive and professional. He is incredibl ..He has treated us like family from the first time we stepped onto the lot. Colin is responsive, helpful, attentive and professional. He is incredibly capable in his role and we look forward to many more years of working together on our family's vehicles. More
by Mammajmac
Employees Worked With
September 03, 2024
Did a great job with a prior difficult challenge! Went the extra mile to make things right! Went the extra mile to make things right! More
by Brian
Employees Worked With
Other Employees :
Wally and Brian
August 31, 2024
The service staff was very unprofessional and rude. They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questio They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questioned this they became very confrontational and were very rude about everything. More
by bbradshaw2
August 30, 2024
Gagnon Don’t go to Tasca. Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and plann Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and planned on trading in for a bigger truck next year but now I’ll go elsewhere. More
by Cgagnon071330
Employees Worked With
Wallie
August 27, 2024
I was very impressed with Tasca Ford's service & professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. More
by JAHLQUIST1
