
Tasca Ford Berlin
Berlin, CT
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Always good service with promptness. Your service reps are pleasant and usually explain mechanical issues with professionalism. My Ford has had two recalls since I purchased it and each Your service reps are pleasant and usually explain mechanical issues with professionalism. My Ford has had two recalls since I purchased it and each one , except for parts availibilty, was completed in the time they estimated. More
Tasca Ford provided an hazzle free shopping experience with clear communication all the way through the process. I ordered my Mach E and read in forums some dealer nightmare stories, but had none of t with clear communication all the way through the process. I ordered my Mach E and read in forums some dealer nightmare stories, but had none of those with Tasca. Fran was my primary contact point at Tasca and she provided wonderful support and was helpful throughout my purchase period. More
My experience last time and all other times prior to this date my experience with Tasca Ford is excellent they do what they say they’re going to do in a timely fashion and everything is made comfortable for date my experience with Tasca Ford is excellent they do what they say they’re going to do in a timely fashion and everything is made comfortable for you being drop offs pick ups even if I decided to wait excellent service More
I waited 3 hours for my new to me truck, after I was told it was done and I took time off of work to go get it. they did brakes, said they serviced it which doesn’t look like they did fuel filter is old and it was done and I took time off of work to go get it. they did brakes, said they serviced it which doesn’t look like they did fuel filter is old and wires missing for the water in fuel sensor, low on oil and extremely dirty. truck needs tires and roof is leaking where the 3rd brake light is, and pours water into the truck when it rains. Which they definitely knew because all they did was clean the headliner, It went back once because they didn’t have time to detail and said they fixed the couple issues I mentioned at the time. The detail job was terrible truck has lots of scratches which could have been taken care of with a clay bar and buff and I mentioned to them I was a mechanic and still gave me the typical dealer run around I’ve called and texted the 2 people I’ve delt with. Got either no answer or I’ll have the service department call you. Never received a phone call. I understand i bought a used truck but the money I paid I expected more, especially from a dealer that has great ratings… I will be making note of everything and contacting my lawyer, seems like they are trying to pull a fast one and now I’m stuck with a truck that I have to pay to repair and fix that was supposedly done when I brought it an hour away back to them to get fixed. More
Very accommodating. Fixed recall. Easy to make appointment by phone, get car fixed and pay. Being able to use points for payment is a nice perk! Fixed recall. Easy to make appointment by phone, get car fixed and pay. Being able to use points for payment is a nice perk! More
Great as always! I have been coming here for years and they are my preferred dealer. Always quick and always leave with a smile on my face. Thanks Tasca and all the e I have been coming here for years and they are my preferred dealer. Always quick and always leave with a smile on my face. Thanks Tasca and all the employees! More