Tasca Ford Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,550 reviews
The service staff was very unprofessional and rude. They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questio They quoted me one price for the work needed done. Then they totaly changed the amount by alot, but did not do everything they quoted. When I questioned this they became very confrontational and were very rude about everything. More
Gagnon Don’t go to Tasca. Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and plann Terrible service. All you get is the run around. Over 4 weeks and still can’t get my truck repaired. I went here because it’s close to home and planned on trading in for a bigger truck next year but now I’ll go elsewhere. More
I was very impressed with Tasca Ford's service & professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. More
Very helpful and fit me in without apt. but now having same problem again now at another ford dealership but now having same problem again now at another ford dealership More
If you value your time, avoid this service department at all costs. Scheduled appointment, vehicle not looked at until a week later. Phone calls go unanswered, messages are not returned. Lack of communic all costs. Scheduled appointment, vehicle not looked at until a week later. Phone calls go unanswered, messages are not returned. Lack of communication and urgency to promptly repair vehicle is infuriating. More
They broke my windshield wipers after service and refused to fix them as it was a preexisting issue. These wipers were working correctly prior to the car being dropped off. to fix them as it was a preexisting issue. These wipers were working correctly prior to the car being dropped off. More
I recently had the pleasure of leasing a new vehicle from Tasca Ford. Everyone that I came in contact with was extremely professional & friendly. Colin Frayne, the sales manager who I worked with, was except Tasca Ford. Everyone that I came in contact with was extremely professional & friendly. Colin Frayne, the sales manager who I worked with, was exceptional. I custom ordered my new truck and he helped make sure that all the options I was looking for were ordered correctly. He gave me a time frame on when the the truck would be built & arrive at the dealership, and he was right on time with his estimate. When I picked up the truck, the finance manager, Kat Kelly, did a great job educating me on the financial obligations associated with the deal. She was very efficient in processing the documentation and personable in doing so. All in all I had a great experience in leasing my new truck from Tasca Ford and look forward to working with them again in the future. More