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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

July 01, 2022

It took 6 months for the ordered vehicle to arrive. Very little communication on the progress of the order was offered by Ford or the dealership. I don't feel confident I was given all the available More

by JCEBIK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bartosz Rucz
Jul 05, 2022 -

Tasca Ford Berlin responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Tasca Ford Berlin Team

June 30, 2022

Sometimes the ducks are not in a row but the path is still achieved for the proper end result.. More

by SPEEDOO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Tasca Ford Berlin responded

Thank you for this review! We really appreciate your business. Thank you, Tasca Ford Berlin

June 30, 2022

Amazing service, very friendly! Finance guy was super nice and Colin was super nice as well More

by JLALBAUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback! Thank you, Tasca Ford Berlin

June 30, 2022

In general ok. The last brake service was not satisfactory to me. Spent approx $3,000.00 thank you More

by CHARLIE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember service person name
Jul 01, 2022 -

Tasca Ford Berlin responded

Thank you for this review! We really appreciate your business. Thank you, Tasca Ford Berlin

June 27, 2022

Professional courteous prompt like this dealership very much I will continue to go there for services every is awesome!! More

by multy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department and cashiers
Jun 28, 2022 -

Tasca Ford Berlin responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Tasca Ford Berlin Team

June 27, 2022

Ryan made sure everything was taken care of and able to answer all of my questions’ More

by JENNDYLANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Tasca Ford Berlin responded

We loved reading this review! Happy customers are our aim, and it appears Ryan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Tasca Ford Berlin Team

June 22, 2022

Had my emissions done, they get you in and out as quick as they can. More

by PANZ927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jun 23, 2022 -

Tasca Ford Berlin responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tasca Ford Berlin Team

June 22, 2022

My car has been there for 3 weeks on a Ford recall. No one has ever called to give me an update on when it will be ready...I've called them! Part was ordered from Ford...took over two weeks to get here More

by RHIGGINS5
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan
Jun 22, 2022 -

Tasca Ford Berlin responded

Good afternoon, I'm sorry that your repair took so long, please reach out to me if you would like to discuss your experience. We have been trying to reach you since yesterday to let you know that your car is finished, would you like to pick it up or we can deliver it to you. Thank you Tom Moran General Manager

Jun 22, 2022 -

RHIGGINS5 responded

I have no calls on my phone from Tasca Ford...my number is on record. I would very much appreciate my car being delivered as I have no ride to get to Tasca today.

Jun 22, 2022 -

Tasca Ford Berlin responded

I will have someone reach out to you to arrange drop off.

Jun 22, 2022 -

RHIGGINS5 responded

If you can't reach me by phone...which shouldn't be a problem, then please email me. Thank you

Jun 22, 2022 -

Tasca Ford Berlin responded

no problem, we just left a message, can we drop car to you this afternoon?

June 21, 2022

Cordial respectful understanding service was well done and the car runs like new again thanks More

by v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk employees
Jun 21, 2022 -

Tasca Ford Berlin responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Tasca Ford Berlin Team

June 21, 2022

Service was efficient, professionally performed and very reasonably priced. Staff is extraordinarily courteous and thoughtful More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tasca Ford Berlin. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Tasca Ford Berlin Team

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