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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

July 26, 2022

Service desk was short staffed. Had an eight AM appointment and did not get through the paperwork process and in the waiting room until 8:30. Finally got my car back at 9:45 Drove More

by Fseidl5876
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Jul 26, 2022 -

Tasca Ford Berlin responded

Good afternoon, I"m sorry you had a poor experience, although we did address the issue if you would like to discuss it further please call me at your convenience. Thank you. Tom Moran General Manager 860-828-3546 ext. 59001.

Jul 26, 2022 -

Fseidl5876 responded

Yes you did address the issue and tried to make things right

July 24, 2022

Everyone was extremely helpful, informative, and supportive throughout the whole process. Made it very easy! More

by iansauco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine, Fran Sanford
Jul 26, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tasca Ford Berlin Team

July 22, 2022

Pleased with workmanship. Think the office snd garage need better communication. Office told me car work completed. Come get car. No pick up service available. Garage calls 5 More

by CIK1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Office staff
Jul 26, 2022 -

Tasca Ford Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Tasca Ford Berlin Team

July 18, 2022

Thank you~Justin~Melissa~The Mechanics~The wonderful cashier Lady. I will be back for service. More

by WAR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin,Melissa
Jul 18, 2022 -

Tasca Ford Berlin responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Tasca Ford Berlin Team

July 14, 2022

over all I thought the people I delt with were very friendly and informative. My only disappointment was during the tire rotation they were not checked for proper inflation. More

by DENNIS.MASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry don't remember name
Jul 14, 2022 -

Tasca Ford Berlin responded

Dennis, thank you for providing this feedback about your experience at Tasca Ford Berlin. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Tasca Ford Berlin Team

July 12, 2022

great service -- truck service person great follow though and also great follow up and explanation More

by BILLP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Alamprese
Jul 14, 2022 -

Tasca Ford Berlin responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Tasca Ford Berlin Team

July 12, 2022

My service advisor was very healthfull and understood what need to be doneto complete the service to my car he also went out of his way to make me fell at home doing my stay. More

by CC82101
Recommend Dealer
Yes
Employees Worked With
Seth Booth
Jul 14, 2022 -

Tasca Ford Berlin responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Tasca Ford Berlin Team

July 09, 2022

Colin in sales always take care of us. We have purchased 5 vehicles from Tasca Ford Hopeful to purchase our next 5 from Tasca as well. They do a great job!! More

by cpro2477
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you, Tasca Ford Berlin

July 08, 2022

i had appointment for oil change for 3 but my car was not taken in at that time, they had one guy working on two cars at once and I do not like that service. I do not know if i will come back for service. M More

by PSTAPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
Jul 08, 2022 -

Tasca Ford Berlin responded

We strive for 100% customer satisfaction and it is apparent your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss possible solution options with you. Sincerely, The Tasca Ford Berlin Team

July 05, 2022

I experienced prompt and attentive service with a very reasonable price. I Love the Saturday hours. More

by LKWILHELM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 05, 2022 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

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