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Tasca Ford Berlin

Berlin, CT

4.3
1,565 Reviews

250 Webster Square Rd

Berlin, CT

06037

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Showing 1,565 reviews

July 24, 2022

Everyone was extremely helpful, informative, and supportive throughout the whole process. Made it very easy! More

by iansauco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine, Fran Sanford
Jul 26, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tasca Ford Berlin Team

July 22, 2022

Pleased with workmanship. Think the office snd garage need better communication. Office told me car work completed. Come get car. No pick up service available. Garage calls 5 More

by CIK1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Office staff
Jul 26, 2022 -

Tasca Ford Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Tasca Ford Berlin Team

July 18, 2022

Thank you~Justin~Melissa~The Mechanics~The wonderful cashier Lady. I will be back for service. More

by WAR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin,Melissa
Jul 18, 2022 -

Tasca Ford Berlin responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Tasca Ford Berlin Team

July 14, 2022

over all I thought the people I delt with were very friendly and informative. My only disappointment was during the tire rotation they were not checked for proper inflation. More

by DENNIS.MASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry don't remember name
Jul 14, 2022 -

Tasca Ford Berlin responded

Dennis, thank you for providing this feedback about your experience at Tasca Ford Berlin. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Tasca Ford Berlin Team

July 12, 2022

great service -- truck service person great follow though and also great follow up and explanation More

by BILLP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Alamprese
Jul 14, 2022 -

Tasca Ford Berlin responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Tasca Ford Berlin Team

July 12, 2022

My service advisor was very healthfull and understood what need to be doneto complete the service to my car he also went out of his way to make me fell at home doing my stay. More

by CC82101
Recommend Dealer
Yes
Employees Worked With
Seth Booth
Jul 14, 2022 -

Tasca Ford Berlin responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Tasca Ford Berlin Team

July 09, 2022

Colin in sales always take care of us. We have purchased 5 vehicles from Tasca Ford Hopeful to purchase our next 5 from Tasca as well. They do a great job!! More

by cpro2477
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
Jul 11, 2022 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you, Tasca Ford Berlin

July 08, 2022

i had appointment for oil change for 3 but my car was not taken in at that time, they had one guy working on two cars at once and I do not like that service. I do not know if i will come back for service. M More

by PSTAPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
Jul 08, 2022 -

Tasca Ford Berlin responded

We strive for 100% customer satisfaction and it is apparent your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss possible solution options with you. Sincerely, The Tasca Ford Berlin Team

July 05, 2022

I experienced prompt and attentive service with a very reasonable price. I Love the Saturday hours. More

by LKWILHELM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 05, 2022 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

July 01, 2022

It took 6 months for the ordered vehicle to arrive. Very little communication on the progress of the order was offered by Ford or the dealership. I don't feel confident I was given all the available More

by JCEBIK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bartosz Rucz, Sam Lee
Jul 05, 2022 -

Tasca Ford Berlin responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Tasca Ford Berlin Team

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