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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

August 09, 2022

The Customer service was great and the truck was ready right on time. Thank you. More

by TYLERAI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 10, 2022 -

Tasca Ford Berlin responded

Tyler, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

August 04, 2022

They were very friendly and worked with me in a very timely manner which was awesome! I am still waiting for a part and my horn doesn’t work but besides that I’m satisfied More

by ANGEBABE915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Tasca Ford Berlin responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Tasca Ford Berlin Team

August 03, 2022

Very helpful and excellent attitude made the work and experience very easy. Thank you. Personality is the key to an open door at Tasca Ford. More

by CARMEN_ORTIZ1965
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bart Rucz
Aug 03, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this great review, Carmen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tasca Ford Berlin Team

August 02, 2022

8 weeks to make a repair replacing the head on my truck with no delays in parts is a bit excessive. The service writer did everything he could to help but it almost cost me my family vacation. More

by JOEF250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith lamprese
Aug 03, 2022 -

Tasca Ford Berlin responded

Thank you for providing this feedback about your experience at Tasca Ford Berlin. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Tasca Ford Berlin Team

July 31, 2022

Great experience at Tasca, as usual. Professional, friendly, efficient. Highly recommend for sales and service. More

by gwynne_gigon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Robin Robinson, Fran Sanford
Aug 01, 2022 -

Tasca Ford Berlin responded

Gwynne, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

July 31, 2022

They were professional and helpful. I had my car towed there for a flat tire and I had it back that day. More

by RACHEL_MACRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Booth
Aug 01, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this great review, Rachel! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tasca Ford Berlin Team

July 30, 2022

Colin was great to work with,dealership went out of there way to get me into the car of my dreams!! More

by Car guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tasca Ford Berlin responded

Thank you for your great review! We're glad to have Colin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

July 29, 2022

This review is for the service department and if I could rate with a ZERO I would. Horrible service. Waited nine days to have a starter put in my 1999 Ford Diesel F250 and was informed there also was a po More

by donandbevy
Customer Service
Recommend Dealer
No
Employees Worked With
Keith
Jul 29, 2022 -

Tasca Ford Berlin responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Tasca Ford Berlin Team

Jul 31, 2022 -

donandbevy responded

I am certain you do not like this review but the time to have tried and rectify the problem was upon our arrival to recover the vehicle. The careless and incompetence, never mind potentially negligent manner in which you allowed my husband to drive out of there with no power steering fluid in the reservoir was mind blowing after informing him that there was a leak and to add insult to injury, the cap was not put on correctly and when he went into your service department to BUY a quart of power steering fluid, was informed “you didn’t have any”! To add insult to all of this was the outrageous charge for this service which was double the amount than where we should have taken it to begin with and that was Bergen Diesel in Middletown, but we had already had AAA tow the truck to your establishment much to our regret.

July 29, 2022

Andy and Melissa got me back on the road as I had appointments I needed to attend. Also Derrick the mechanic did a great job. Many thanks, James. More

by james72727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Melissa Derrick
Aug 01, 2022 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Thank you, Tasca Ford Berlin

July 27, 2022

They Tried to give my car back to me and it was undrivable. I was quite upset, to say the least. More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Frayne
2.0
This rating includes all reviews, with more weight given to recent reviews.
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