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Tasca Ford Berlin
Berlin, CT
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs.
Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Verified Customer
August 22, 2022
customer service rep was great listening to my issues. Truck still has problems that I was experiencing without any resolution so I would say mechanics didn't do what I asked so they get one star Truck still has problems that I was experiencing without any resolution so I would say mechanics didn't do what I asked so they get one star More
by RODNEY24
Employees Worked With
jeff
August 21, 2022
I went from leasing the vehicle to the purchase of the vehicle. Every step of the wat it has been clear and transparent. When I had routine maintenance done it was fast, efficient and fairly priced over, vehicle. Every step of the wat it has been clear and transparent. When I had routine maintenance done it was fast, efficient and fairly priced over, an excellent experience. More
by CHAZ1313
Employees Worked With
Jeff
August 20, 2022
I’m giving you guys four stars because my service was done properly and my car is ready to pick up the same day the only thing that bothered me a little bit was it didn’t get done till the end of the day done properly and my car is ready to pick up the same day the only thing that bothered me a little bit was it didn’t get done till the end of the day I would’ve liked to have my car back a little sooner but I understand you guys are busy. The service manager was very polite and attentive to my needs I do give him five stars for his service though. It’s always a pleasure to come to Tasca Ford. You guys have a great environment very clean and organized and everyone is always so willing to help thank you for being such a great dealership. I also stopped in at sales and spoke with the salesman John Q he was amazing and thoughtful. He showed me and my wife a brand new 2022 Ford bronco. My wife has always wanted a Jeep Wrangler and nothing else. After visiting with John and his attention to detail and knowledge of his Ford products he has changed her mind and even though we haven’t purchased it yet it was Johns great attitude and friendly service that has us STRONGLY leaning in the direction of the Bronco I will be buying another car from Tasca Ford. Hey John if for some reason you see this review. IM STILL LOOKING FOR A GT500 Buddy so if you find me a good one call me lol. See you soon to buy that Bronco and thank you for making our shopping experience so pleasurable. More
by BUASH17
Employees Worked With
JOHN Q
August 18, 2022
Hi. I responded to you people yesterday on my visit. Hope you received it. Don't have it handy now. but responded with service people and time delay issu I responded to you people yesterday on my visit. Hope you received it. Don't have it handy now. but responded with service people and time delay issue. sorry . More
by GKB3174
Employees Worked With
Ryan and Justin
August 17, 2022
50/50. Yes they took good caring of me. But told it would be a 2 hour job when I was there at 8:10am Car went in 5 minutes later. Had a friend pick my up Yes they took good caring of me. But told it would be a 2 hour job when I was there at 8:10am Car went in 5 minutes later. Had a friend pick my up Car ready at 3:30 pm. 7 hours to replace a "censor". Sure I was charge for those 7 hours. For a job a lot less to do. And another $300+ again. More
by GKB3174
Employees Worked With
Ryan and Justin Piland
August 11, 2022
I must admit that at first I was not a happy person. But realized the issue was not with Tasca but with Ford, and the delays and lack of communcation. However was my Maverick was delivered. The customer But realized the issue was not with Tasca but with Ford, and the delays and lack of communcation. However was my Maverick was delivered. The customer service I received from Colin Frayne was outstanding. The day I took delivery he spent extra time with me setting up all the electroncis, filled the truck up with fuel. He also help set up the electronics my girl friends escape that she had picked up from another dealer. Kat Kelly in finace was also excellent she help ensure that I was able to keep my plates that I had accidentally cancelled. These plates have been in my family since the 1930. She know how much it meant to me and went the extra mile for me. She went over all the paper and made it easy. It was an extreme pleasure experience. More
by IMISPA
August 10, 2022
I had a positive experience with Colin the sale person and Kat in the finance department. and Kat in the finance department. More
by JSCHWEIR
