
Tasca Ford Berlin
Berlin, CT
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Kelly was great. Sam was also A+. Good people. Gengras is down the road from us in Farmington. We would rather drive 4x the distance for top quality service and sales Sam was also A+. Good people. Gengras is down the road from us in Farmington. We would rather drive 4x the distance for top quality service and sales. More
Was there 1 hour and 45 minutes for an oil change. .Finally went up to service desk to see what was taking so long. Was told that the oil change was done but they were short handed 2 people at service .Finally went up to service desk to see what was taking so long. Was told that the oil change was done but they were short handed 2 people at service desk and had no one to complete my paperwork so I could pay and leave! Don’t know how much longer I would have been in waiting room if I hadn’t gone up to desk to find out what was taking so long. Was told when I checked in that it would take about 1 hour. Totally unacceptable!!! More
Six months ago on my way to seal a deal on a used car I accidentally ended up driving into tasca Ford. I reasoned as long as I’m here I’ll look around Colin came over and greeted me. I told him my story an accidentally ended up driving into tasca Ford. I reasoned as long as I’m here I’ll look around Colin came over and greeted me. I told him my story and before you knew it he was showing me some great cars all in all I ended up spending more money but got a whole lot more car. Six months later I called Colin and told him the battery was dead and reminded him of what his manager Sam Lee said any problems call don’t hesitate. Well I didn’t and the next day there’s a brand new battery in my car. Can’t beat that offer More
Took weeks to make an appointment. My car has been in for service twice and they had the car listed as a Mustang and was in for an oil change. In addition, the inspection checklist i My car has been in for service twice and they had the car listed as a Mustang and was in for an oil change. In addition, the inspection checklist included the technician signing off on the engine and gas cap. Makes me real uneasy the car was actually checked as also unbelievable Ford does not have an inspection checklist for electric cars. There was no system report from analyzing the car. Not a very good experience. More
I purchased a truck from them and the entire transaction went extremely smooth. The sales person was great. He was very knowledgeable and helpful and every step of the way. The finance manager was also grea went extremely smooth. The sales person was great. He was very knowledgeable and helpful and every step of the way. The finance manager was also great in answering all of our questions and offering information about all of our options. The entire transaction was a pleasant experience and would definitely recommend this dealership to anyone looking to purchase a vehicle More