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Tasca Ford Berlin

Berlin, CT

4.3
1,565 Reviews

250 Webster Square Rd

Berlin, CT

06037

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Showing 1,565 reviews

December 26, 2022

Colin and everyone at Tasca Ford in Berlin were extremely helpful getting us into our new vehicle. It was a overall great experience. More

by apreissner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
Dec 27, 2022 -

Tasca Ford Berlin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tasca Ford Berlin Team

December 25, 2022

I was a pleasure dealing with Colin, who is very knowledgeable about all aspects of my Ford F150 lightning. More

by paulverselli
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
Dec 27, 2022 -

Tasca Ford Berlin responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Tasca Ford Berlin Team

December 25, 2022

Poor communication in regard to issues with the vehicle. Unable to diagnose and most likely sold me a car with service lights on. More

by Elavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Dec 27, 2022 -

Tasca Ford Berlin responded

Elavoie, I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 24, 2022

Everyone at Tasca Ford in Berlin CT are so welcoming not over bearing this dealership is definitely the place to go when looking for New or Used Vehicle More

by Kathyw5151
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne, Tom Moran
Dec 27, 2022 -

Tasca Ford Berlin responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Tasca Ford Berlin Team

December 23, 2022

Everyone we dealt with was pleasant and knowledgeable. We highly recommend your dealership to others. Thank you. More

by VALERIEBACKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen, Shawn Mclaughlin, Michael Lopez
Dec 27, 2022 -

Tasca Ford Berlin responded

We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Sincerely, The Tasca Ford Berlin Team

December 17, 2022

Received a recall notice and made appointment on-line. I answered all questions Re recall information. Went there today and was told they don’t do recalls on Saturday. Not even an apology. Recalls are For More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 19, 2022 -

Tasca Ford Berlin responded

Jennifer, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 10, 2022

Got my 2018 Honda Accord from here great experience they were very helpful they did every thing to help me went in morning and at evening came home with the car everything was done in one day so I’m gonna r More

by Abdul Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lopez, Sam Lee
Dec 12, 2022 -

Tasca Ford Berlin responded

Abdul, we cannot thank you enough for your wonderful review of Tasca Ford Berlin and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Tasca Ford Berlin Team

December 09, 2022

They were kind and courteous. They were able to bring me home while I waited for my car to be done. The car was also clean when I picked it up. More

by SANDRALUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Dec 12, 2022 -

Tasca Ford Berlin responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Tasca Ford Berlin Team

December 09, 2022

Kelly Breslin was insightful and very helpful truly a pleasure doing business at Tasca I will return. More

by Johnnyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly,Breslin
Dec 12, 2022 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

December 06, 2022

By far the worst experience I’ve ever had at any car service in the last 25 years of driving ever! I’ve decided based on this I’m getting rid of the ford vehicle all together I came from a Mercedes GL45 More

by DANIELLABRATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woman at service! Useless! Hire people that actually smile and don’t eat while talking to you!
Dec 06, 2022 -

Tasca Ford Berlin responded

Good evening, I'm sorry that you had such an unpleasant experience while you were in for service. Your visit is not what we want you to experience while here. If there is anything that we can do to help, make this better please reach out. Thomas Moran General Manager 860-828-3546 ext. 59001

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