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Tasca Ford Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

January 09, 2023

Body shop did a great job was great to work with would have them do my work Michael FRESEN WAS GREST More

by waldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickael Fresen
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Jan 09, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

January 07, 2023

Who is Shawn McLaughlin? My salesman was Matt Wish I did not have to pay 2500 dollars over MSRP More

by WILLIAM.CARLSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Mclaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Jan 09, 2023 -

Tasca Ford Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

January 07, 2023

Courteous and expedient. Overall experience was worth the appointment and recall issues were handled well. More

by MDB1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Mclaughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Stuttz
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Jan 09, 2023 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

January 07, 2023

Pete from Service was great to work with. Took care of me. Got me in and installed bolts on protector panels and was done quickly. Appreciate everything he did for me More

by TOLAAMKI@snet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in Service
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Jan 09, 2023 -

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

January 03, 2023

Each time we have had service done, the staff has been friendly and has gone out of the way to get the job done. More

by Gossamer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Keith, Kelly, Ryan and Rob
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Jan 04, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

December 31, 2022

I brought my car in on a Tuesday at 8:00 am. I called at 3:00 pm and my car wouldn't be fixed for another day. Now, when I made the appointment, wouldn't you think they would have ordered the More

by CFRAN444
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Tasca Ford Berlin responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

Jan 03, 2023 -

CFRAN444 responded

I said what was wrong with the service in the above email so I am not sure what more you are looking for. My car should have been ready in the afternoon not the next day. I wondered if you fixed the paying customers first and the free ones last. Everything else was to my satisfaction. Thank you.

December 30, 2022

Eddie was great to work with. Took care of me and called me back promptly with a price for new tires More

by TOLAAMKI@snet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 30, 2022 -

Tasca Ford Berlin responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Tasca Ford Berlin Team

December 30, 2022

Had a warning light come on and stopped by to have it looked at. They were able to diagnose it and have it back to us the next day. Great service and friendly staff! More

by Gossamer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Robbie from commercial truck department
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Dec 30, 2022 -

Tasca Ford Berlin responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Tasca Ford Berlin Team

December 29, 2022

I showed them the problem on video and they said that it’s no problem. not acceptable by customer that shows proof and they didn’t check in my opinion!! More

by KAROLSOBIESKI
Recommend Dealer
No
Employees Worked With
Don’t remember
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Dec 30, 2022 -

Tasca Ford Berlin responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 29, 2022

Dropped off our vehicle for an oil change and recall. They were very accommodating and Keith went above and beyond making it a pleasurable experience! More

by Gossamer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Kelly and Robbie in the service department
Report | Print
Dec 30, 2022 -

Tasca Ford Berlin responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Tasca Ford Berlin Team

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