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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

April 26, 2023

Service was excellent and car was taken care of in a timely manner. Brain was a pleasure to work with. More

by CFZANIEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Beaudry
Apr 26, 2023 -

Tasca Ford Berlin responded

Thank you for your kind words. We are very happy to hear that Brain was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Tasca Ford Berlin Team

April 25, 2023

i dropped my car off they told me it would take around 6 hrs i was contacted in 4 hrs that my vehicle had been completed. More

by mfresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service writer
Apr 26, 2023 -

Tasca Ford Berlin responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Tasca Ford Berlin Team

April 23, 2023

The young lady should have told me that it was going to take all day to do the recall More

by PIRE.GATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Apr 24, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Tom Moran General Manager tmoran@tasca.com

April 18, 2023

Found a vehicle online but it was at a different Tasca location. They did not hesitate to have it sent to the Berlin location to have us look at it. Great customer service More

by Bjlstardif
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Tasca Ford Berlin responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tasca Ford Berlin Team

April 16, 2023

Fantastic vehicle purchase experience! Luis was extremely knowledgeable and helpful with our 2023 F150 special factory order and trade-in. W also appreciated the professionalism of the Tas More

by JIMHUSSEY1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine - 5 Stars!
Apr 17, 2023 -

Tasca Ford Berlin responded

Tasca Ford Berlin would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Tasca Ford Berlin Team

April 14, 2023

Matt Reimer is a friend of mine. I know he's a sales guy in the commercial truck dept. but he went out of his way to help me find an Explorer, which after 2 weeks, I love the vehicl More

by JSDUBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Reimer and Bart helped me find the right vehicle everything went smooth
Apr 14, 2023 -

Tasca Ford Berlin responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Matt's and Bart's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Tasca Ford Berlin Team

April 07, 2023

Very knowledgeable, pleasant and polite. Service was completed in a thorough fashion. Any questions we had were answered completely and assured assistance in the future for any issues in t More

by PATSEA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Rob in the Service Department
Apr 10, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

April 04, 2023

I brought my car to the dealership for a recall. I was greeted with a friendly hello. They explained what was going to be done and when I could expect my car back. They completed the work on time More

by magster17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Beaudry
Apr 04, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

April 01, 2023

We made an appointment for Recall, we made an appointment too. Have the repair done. However, when we went to the desk to check in we were told that the parts were not in stock. He said they have to order th More

by rosso1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Desk
Apr 03, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

March 31, 2023

Mike the autobody manager very professional and pleasant to deal with and was very knowledgeable. . More

by SJARONCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fazzine.
Apr 03, 2023 -

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

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