Tasca Ford Berlin

I had to pay $1,000 over quoted price - I called because my fan was running too long and there was a recall for a faulty fan switch. My car was having all the symptoms noted in the recall. I schedule an a my fan was running too long and there was a recall for a faulty fan switch. My car was having all the symptoms noted in the recall. I schedule an appointment for the fan switch recall and a few others. The lady who set the appointment never told me that they would not address the recalls. It took three weeks to get in for the appointment and - they failed to address the recalls that I actually went in for. Getting a hold of anyone for an update was difficult. They told me it needed a very expensive water pump and told me it would be 3200.00 - my car had been at meineke the week before for an oil change and they recommended a few things but a water pump was not one of them....All of a sudden Tasca claims the water pump is leaking.....they NEVER addressed the fan switch recall that was probably causing the fan to stay on and instead charged me $1,000 over their quoted price for changing a water pump and timing chain......I will NEVER go back to Tasca again. More

Need better communication, was hard getting someone to answer phone. Car drop off overnight there was no forms to fill out when leaving keys in mail slot answer phone. Car drop off overnight there was no forms to fill out when leaving keys in mail slot More

Brian provided excellent service keeping track of the parts needed and following up to get the service completed. Excellent. parts needed and following up to get the service completed. Excellent. More

Brian of the service desk is outstanding. The mechanic was informative. Had a great visit The mechanic was informative. Had a great visit More

As a walk in customer was greeted politely and told no problem with having the routine oil ch@nge done. Work was done quickly and professionally. Have purchased two vehicles so far from Tasca. May return problem with having the routine oil ch@nge done. Work was done quickly and professionally. Have purchased two vehicles so far from Tasca. May return for a third purchase. More

I have not been to Tasca Ford in over 2 years. . what a refreshing change when I walked in Monday morning the service manager answered all my questions he was so patient with me. Keep up the great . what a refreshing change when I walked in Monday morning the service manager answered all my questions he was so patient with me. Keep up the great work! More

Was disappointed they didn’t fix my car on the day it was scheduled for service and didn’t let me know until late in the day. Brian was awesome after that! scheduled for service and didn’t let me know until late in the day. Brian was awesome after that! More

Great communication and quick service, recommend this place to get all of your ford needs met place to get all of your ford needs met More

Dylan the salesperson that sold me the car was excellent. He was a pleasant person and very knowledgeable. He was a pleasant person and very knowledgeable. More

There's not much to say when people are nasty. I am extremely disappointed with my entire experience there. from the purchase of a new car with 1000 miles on it to destroying my car by not adding I am extremely disappointed with my entire experience there. from the purchase of a new car with 1000 miles on it to destroying my car by not adding fluid to the transmission. i want nothing to do with this company moving forward. have a nice day. More