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Tasca Ford Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.3
1,567 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,567 reviews

September 21, 2024

Commercial truck service department, fid not address any of the problems the truck had after leaving it for 4 days. The prices quoted for normal service items were way overpriced. Asked them to service the More

by PAULC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand your frustration regarding the service your truck received and the issues that you feel weren't addressed. At Tasca Ford Berlin, we strive for high standards and your feedback is essential in helping us improve. I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly. Thank you again for your input. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 21, 2024

the ladies in service dept. are so nice, especially Alyssa, and the techs did a great job with my Mustang backup camera work More

by SCORPEO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our service department and that Alyssa made a great impression. It's fantastic to know that our techs did a great job on your Mustang backup camera. I truly appreciate your support and look forward to assisting you again at Tasca Ford Berlin! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 21, 2024

Michael Fresen [n the body shop was terrific. I needed a rear view mirror on my wife's car painted and he painted it with his other projects in no time at all.Not only in no time ,the job was ama More

by PAUCZYK
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fresen,Michael
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Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for your fantastic review! I'm thrilled to hear that you had such a great experience with Michael in the body shop at Tasca Ford Berlin. It's wonderful to know that he was able to paint the rear view mirror for your wife's car so quickly and beautifully. I appreciate your kind words and hope to see you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 21, 2024

Excellent customer service…. on point! Great communication. Collin did a great job! Third vehicle I have purchased here. More

by DAN@MILLARDWINDOWFILM.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for your fantastic review! I truly appreciate your kind words about the excellent customer service and communication you received at Tasca Ford Berlin. I'm thrilled to hear that Collin was able to assist you so well, and it's wonderful that you've chosen us for your third vehicle purchase! I look forward to seeing you again. Safe travels! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 20, 2024

It my second time for service and so far it’s been a great experience! Everyone is so friendly and helpful. More

by dlee1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 23, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience during your second visit for service at Tasca Ford Berlin. Our team strives to provide friendly and helpful service, and I appreciate your recognition. I look forward to welcoming you back for your next visit! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 18, 2024

Easy sale, Matt was great, pleasure doing business with him and finance department.Hopefully truck lasts as long as i want. More

by JOE@JMLANDSCAPINGOFCT.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 20, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Matt and our finance department here at Tasca Ford Berlin. I appreciate your trust in us and hope your truck serves you well for many years to come. Enjoy your new vehicle, and I look forward to seeing you again! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 18, 2024

The NEW truck we bought still has a vibration problem but the service people say this is normal for this truck. How come our other 10 F550's don't have this problem? If you cant find the problem just say so, More

by jeremiah5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N.A.
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Sep 20, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback. I understand your concerns regarding the vibration issue with your new truck. At Tasca Ford Berlin, I strive to meet high standards in every aspect of our customer service. I appreciate your patience and would encourage you to reach out directly to discuss this matter further. Your experience is important to me, and I want to ensure that we address your concerns appropriately. Thank you for bringing this to my attention. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 18, 2024

I took my car for a recall. I made an appointment and dropped off the car in the morning. I picked my car at 5:00 and I was let known that the part did not arrive. Nothing was d More

by EMZA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Jorge
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Sep 20, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand your frustration regarding the recall appointment, as it can be inconvenient to be without your vehicle for so long. I appreciate your feedback, and I encourage you to reach out to me directly at Tasca Ford Berlin so I can address your concerns and work towards a resolution. I value your time and strive to improve our service. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 16, 2024

Just a quick comment. I took my wife's car in to receive an estimate for repair. Ashley was our Service Advisor, and she was able to get a quote for the work to be done. More

by nervymal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Brian and the mechanic
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Sep 18, 2024 -

Tasca Ford Berlin responded

Thank you, MJ! We appreciate you taking the time to share your experience at Tasca Ford Berlin. We're glad to hear that Ashley, Brian, and our mechanic were able to assist you with your wife's 2007 Ford Focus and that the repairs met your expectations. We look forward to seeing you again for the remainder of the work. Thank you for choosing us! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 15, 2024

Ashley my service advisor was. excellent!! From start to completion she kept me informed on everything. 5 stars More

by Fran 27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
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Sep 17, 2024 -

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I truly appreciate you taking the time to share your experience with Ashley at Tasca Ford Berlin. It’s fantastic to hear that she kept you informed throughout the process. I look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

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