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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

September 20, 2023

Great service and really good communication while my vehicle was there every step. John was outstanding! More

by JLEON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Sep 20, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

September 20, 2023

Scheduled recall appointment and repair of driver side window/mirror switch Wait two weeks for appointment on Aug 19 Parts for recall and window switch not in stock- extremely bad planning Waiting for More

by BRENDENLUDDY
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 21, 2023 -

Tasca Ford Berlin responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Tom Moran General Manager tmoran@tasca.com

September 16, 2023

The staff there are very kind and understanding and helpful. Very fast straightforward to point and dont try get you for your money . Really just want make sure your car is safe for you and reliable! L More

by PEREZASHLEY512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from service , Fran Sanford
Sep 18, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

September 09, 2023

I didn't buy this 2018 Escape, but it was gifted to me by my daughter as she was the original owner and was moving to Florida. My first experience with Mike Lopez went very well as I had many questions abou More

by PPBORCEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Beaudry
Sep 11, 2023 -

Tasca Ford Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

September 02, 2023

Very satisfied with the vehicle and the purchase process. Luis was great and attentive during the process. He listened to my requests regarding the vehicle that I wanted to purchase. He kept me updated durin More

by LDFLAHERTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tasca Ford Berlin responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Luis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Tasca Ford Berlin Team

September 01, 2023

One of the better Ford dealers that I’ve been to I will return for further work if needed. More

by BERT102762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman. Service department
Sep 03, 2023 -

Tasca Ford Berlin responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Tasca Ford Berlin Team

Sep 03, 2023 -

BERT102762 responded

I think I spent enough money there for the moment you won’t see me pack until I recover 😂😂😂😂

August 29, 2023

Best dealership in the area. Wouldnt use anyone else. Colin is the best in the buisness! More

by Zachary Ziegler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

August 24, 2023

Came in for body shop work and worked with insurance. anything involving insurance is always confusing but the body shop manager at Tasca was very helpful and easy with communication. only took a week fo More

by CCONNERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Dylan were very helpful for guidance and helping me with my Tasca experience
Aug 24, 2023 -

Tasca Ford Berlin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

August 24, 2023

Great service very friendly people. I truly appreciate it the shuttle service. Will be back for additional work in the coming weeks. More

by DEEBAR528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 25, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

August 24, 2023

I had an appointment for my 40,000 mile check up. I was there for almost 3 hours. And I’m pretty sure all they did was change my oil. If that. The tires were not rotated. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 25, 2023 -

Tasca Ford Berlin responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Tom Moran General Manager tmoran@tasca.com

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