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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

October 22, 2023

Robbie and his team where very professional and very knowledgeable with the service we received. They listened like what we said mattered as well. More

by ARTICCAT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Glidden
Oct 23, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

October 21, 2023

I can’t speak about the whole dealership but the service center is the worst that I have ever had to deal with. I have been going here for a few years now and just keeping hoping it gets better but it only More

by roman.tseizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
Oct 23, 2023 -

Tasca Ford Berlin responded

Roman, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Tom Moran General Manager tmoran@tasca.com

Oct 23, 2023 -

roman.tseizer responded

Tom, email has been sent. I also look forward to speaking with you.

October 20, 2023

Friendly and a clean environment. Staff were very helpful also , I will definitely comeback unless I have a difficult time scheduling More

by Veelove88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Sanford
Oct 20, 2023 -

Tasca Ford Berlin responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Tasca Ford Berlin Team

October 20, 2023

Helpful, knowledgeable and friendly. Pretty costly, I have been having all my service done in Berlin. CT but might need to shop around next time to keep you honest. More

by Last
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, bad at that sorry
Oct 20, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Tasca Ford Berlin Team

October 17, 2023

Thanks for installing my running boards so quickly. The sales manager was able to get my truck in for the running boards in short notice. That was most appreciated. Thanks. Joel More

by JWAGSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Q has been wonderful in sales.The sales manager was so helpful in getting my truck into service to get the running boards installed. I was very gratefull.
Oct 17, 2023 -

Tasca Ford Berlin responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

October 07, 2023

very good service I felt as if I was able to make my own decision without being pressured. this is how a sales experience should be. More

by DVALENTI681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Tasca Ford Berlin responded

We love hearing about customers who have a great experience at Tasca Ford Berlin and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Tasca Ford Berlin Team

October 05, 2023

Andrue was great to work with in the service dept. Easy and helpful to work with More

by LEIGHFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDRUE
Oct 06, 2023 -

Tasca Ford Berlin responded

It’s great to know that Andrue provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

September 28, 2023

Great work from Norman in the service department. Thank you for your help in dealing with my issue. More

by MIGEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Denault
Sep 29, 2023 -

Tasca Ford Berlin responded

It’s great to know that Norman provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

September 23, 2023

Service Center needs more assistance to services customers better , very long wait times and return calls. More

by kmkpropertymaintenance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Tasca Ford Berlin responded

On behalf of Tasca Ford Berlin, I would like to thank you for sharing details of your recent visit. The experience you describe is not reflective of the standards of our business. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

September 22, 2023

I bought my truck in East Hartford because the service on my previous truck had been so good. now they are horrid. I take my old Buick to Tasca for emissions and an oil change. there was an issue getting More

by JOHN_J_FIELDS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Tasca Ford Berlin responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

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