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Tasca Ford Berlin
Berlin, CT
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs.
Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Verified Customer
November 02, 2023
The people who work in the service department are very good at explaining the problems that come up with vehicles like mine. They are great but a little overworked. I was happy to see at least one new hir good at explaining the problems that come up with vehicles like mine. They are great but a little overworked. I was happy to see at least one new hire behind the counter. Also, even though it took an extra trip, the heat in my cab works beautifully and I am very happy about that. More
by tyzndattic
Employees Worked With
November 02, 2023
After being a frequent buyer/service customer, I will never go back to this dealer again. I brought my mustang in there while it was under warranty and after a year the car is still not fixed. On my la never go back to this dealer again. I brought my mustang in there while it was under warranty and after a year the car is still not fixed. On my last visit, the service manager recommended his personal fixes that would take care of the problem. Well, it still not fixed. And on top of that, he charged me, when this problem started under warranty. Then as frustrating I was getting, he ridiculed me in front of customers and employees, and continued to instigate a confrontation. I don’t know how a supervisor in that position would enjoy making a customer that angry and frustrated. More
by ZOOMERKP
Employees Worked With
Service manager
October 28, 2023
Brian is always respectful and does everything possible to meet the customer's needed. A courtesy vehicle was provided for the duration of a warranty repair which required several days to complete. This to meet the customer's needed. A courtesy vehicle was provided for the duration of a warranty repair which required several days to complete. This eliminated the stress of not having a vehicle. More
by VTT1JPC
Employees Worked With
Brian (service)
October 25, 2023
Great and friendly service as usual. Robbie was very helpful in letting us know how the inspection was and what was needed. Our vehicle was done before expected. Highly recommend them fo Robbie was very helpful in letting us know how the inspection was and what was needed. Our vehicle was done before expected. Highly recommend them for any service that is needed. More
by Gossamer59
Employees Worked With
Robbie Glidden
October 25, 2023
Great and quick service. Was in and out in under an hour. Personal was very friendly Was in and out in under an hour. Personal was very friendly More
by LLABRIE0
Employees Worked With
October 24, 2023
I am beside myself as I write this. My car was towed to Tasca Ford 2 weeks ago. I need a new transmission on a 4 year old car. In addition to the fact that I have no ETA as to how long My car was towed to Tasca Ford 2 weeks ago. I need a new transmission on a 4 year old car. In addition to the fact that I have no ETA as to how long I will be without a car, I was PROMISED a loaner last week by Brian. Noone will return my call. I emailed you as well yesterday Mr. Moran to no response. I am literally going to lose my job which I explained to multiple people. I cant afford one more Uber . I just spoke to 4 different people to be told, sorry, there are no loaners. You're on the list. I am disgusted with how I've been treated and your lack of concern regarding my job. More
by judi718
Employees Worked With
October 23, 2023
My experience has been good with everyone I have interacted with at Tasca. While there was an initial issue with the computer in the truck, Tom Moran, General Manager, and Brian Beaudry and Jessica interacted with at Tasca. While there was an initial issue with the computer in the truck, Tom Moran, General Manager, and Brian Beaudry and Jessica in the Service Department worked with me to resolve the issue to my satisfaction. More
by JOHNDJACOBSEN
Employees Worked With
October 23, 2023
Rob was very attentive to our tight time frame dealing with two trucks on back to back appointments. We were able to incur no downtime with our business. with two trucks on back to back appointments. We were able to incur no downtime with our business. More
by GT500 Shelby
Employees Worked With
Rob Glidden
