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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

December 12, 2023

We had a great experience at Tasca. Will was our salesman and he listened to what we wanted/needed in a car. He was knowledgeable, friendly, and very, very helpful. We never felt pres More

by Carol Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kendall
Dec 13, 2023 -

Tasca Ford Berlin responded

Congratulations on your new vehicle, Carol. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Will was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Tasca Ford Berlin Team

December 10, 2023

Everybody was friendly & helpful. Colin our salesman was very knowledgeable, patient, & answered all our questions.. More

by MELDON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

December 09, 2023

Called dealership, service department for two days didn’t get no answer most of the time and got an answer or transferred to somebody that didn’t answer the phone either. Taking my business elsewhere from no More

by NORMANLACOSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tasca Ford Berlin responded

Norman, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please contact me at your earliest convenience so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 09, 2023

The dealership is greag have been going there since 1986 when is was Morandy Ford. More

by PAULEPSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Riemer
Dec 11, 2023 -

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Paul. Sincerely, The Tasca Ford Berlin Team

December 08, 2023

Service advisor listened completely and the technician was able to discover the root cause of my problem. Will consider making the correction in the future. More

by DAVID.THEMICK.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 09, 2023 -

Tasca Ford Berlin responded

Hi David and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, The Tasca Ford Berlin Team

December 08, 2023

we had a noise in the front end of our truck , Tasca ford got us right in and fixed the problem ,they were very courteous and quick with the repair , we will be using them again for all our vehicle needs More

by JSCARPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Terrier
Dec 09, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Tasca Ford Berlin and we look forward to your continued business! Sincerely, The Tasca Ford Berlin Team

December 03, 2023

Great service and very kind people Waiting room and time waiting was exactly on point. Keep up the great work More

by WCIARLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 04, 2023 -

Tasca Ford Berlin responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

December 02, 2023

Jessica at service was very pleasurable and professional! ! The mechanic who worked on my truck ,did everything asked and was honest about needed repairs!! I will return for service that’s for sure!! More

by jkozik9983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica (service desk)
Dec 04, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

November 28, 2023

Tasca Ford but snow tires on and did two recalls while my truck was there. Highly recommend Tasca Ford and their service department! Thanks Alyssa Terrier and team for taking care of my truck in a timely fas More

by VWGHOST3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Terrier
Nov 29, 2023 -

Tasca Ford Berlin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Alyssa and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Tasca Ford Berlin Team

November 24, 2023

Robber in service went above and beyond to get my truck fix and back on road More

by JOEDAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 25, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Rob went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Tasca Ford Berlin Team

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