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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

September 30, 2024

Servicio excelente, agradezco a todo el personal y mecánicos que me asistieron y especialmente a Ashley Jorge que me mantenía al día con los últimos avances de mi carro. More

by WANDY1LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Jorge
Oct 02, 2024 -

Tasca Ford Berlin responded

¡Gracias por su excelente reseña! Nos alegra saber que recibió un servicio excepcional en Tasca Ford Berlin y que Ashley Jorge pudo mantenerlo informado sobre los avances de su carro. Apreciamos su reconocimiento a nuestro personal y mecánicos. ¡Esperamos verle nuevamente pronto! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 30, 2024

Very disappointed would never go back got my truck back after a accident all lights where on in the dashboard nothing was fixed and gave me the truck and didn’t care about the lights told me it’s on me. In More

by scottsflowersinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. We understand how frustrating it can be when issues arise after repairs. At Tasca Ford Berlin, we aim to provide the best service possible, and your feedback is valuable in helping us improve. Please reach out to us directly so we can address your concerns further and ensure you receive the assistance you need. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 29, 2024

Very kind employees and good communication about the services that were being done to my vehicle! More

by MEGGANTUFVESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 01, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback! I'm delighted to hear that you experienced kind service and good communication during your visit to Tasca Ford Berlin. Our team always strives to provide the best experience for our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 28, 2024

Good job done and good communication as the job progressed all along they did care about their More

by Mnemeth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
Oct 01, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! I appreciate your feedback about the good job done and the communication during your experience with us at Tasca Ford Berlin. It’s our priority to ensure our customers feel cared for throughout the process. I hope to see you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 26, 2024

Easiest vehicle purchase I have ever made. Staff was extremely helpful throughout the buying process. More

by KMENINLB7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Reimer
Sep 27, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! I'm thrilled to hear that your vehicle purchase at Tasca Ford Berlin was the easiest you've ever experienced. Our team is dedicated to providing excellent service, and it's great to know our efforts made a positive impact. I look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 26, 2024

Excellent Sales Experience. Colin Frayne is the man !!!!!!!! Perfect demeanor for the type of salesman I want to deal with. More

by WINTER.TJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent sales experience with Colin at Tasca Ford Berlin. His dedication to providing a positive customer experience truly stands out. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 26, 2024

Unbelievable service- I purchased my vehicle from this location and the few times I had it serviced I dealt with really rude service members and waited 3+ hours for a simple oil change. I expressed my con More

by Lombardie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service
Sep 27, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback! I'm thrilled to hear about your recent experience at Tasca Ford Berlin. It's great to know that the professionalism and kindness of our team made such a positive impact. I appreciate your patience and understanding, and I look forward to providing you with exceptional service during your future visits. Please don’t hesitate to reach out if you need anything else! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 25, 2024

Looking for a new dealership to service my F150, Tasca Ford Berlin so far has done an excellent job. More

by raymond.gabrielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Sep 26, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! I'm thrilled to hear that you had an excellent experience with us at Tasca Ford Berlin while servicing your F150. I appreciate your trust in us and look forward to continuing to provide top-notch service. Please don't hesitate to visit us again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 22, 2024

Not very prompt Car wash at end was shoddy. Took two hours for an oil change. I won’t be returning More

by KJDAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback. I am disappointed to hear about the delay and the quality of the car wash after your oil change at Tasca Ford Berlin. I appreciate you bringing this to my attention and would like to learn more about your experience. Please consider reaching out to me directly so I can address your concerns and improve our service. Your satisfaction is important to us. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 21, 2024

Commercial truck service department, fid not address any of the problems the truck had after leaving it for 4 days. The prices quoted for normal service items were way overpriced. Asked them to service the More

by PAULC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 24, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand your frustration regarding the service your truck received and the issues that you feel weren't addressed. At Tasca Ford Berlin, we strive for high standards and your feedback is essential in helping us improve. I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly. Thank you again for your input. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546