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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

February 13, 2024

Dropped our F250 off for an oil change. Staff was very friendly and hopeful as always More

by Gossamer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth and Robbie
Feb 14, 2024 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

February 08, 2024

I bought a car that had issues that should’ve been addressed before it was sold. Very disappointed I have had to go back three times already in one month for repairs. More

by Kmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Tasca Ford Berlin responded

Thank you for sharing this review regarding your experience with us, Mckenna. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

February 01, 2024

Great service, an extensive repair was completed same day I brought vehicle in. Service advisor Norman was very helpful and communicated via phone call and text frequently during the day to keep me up to sp More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Deneault
Feb 02, 2024 -

Tasca Ford Berlin responded

Mark, it’s great to know that Norman provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

January 31, 2024

Excellent service. I brought my Bronco in for a lease buyout safety inspection. While inspecting the vehicle my mechanic, Steve Labell, noticed the water pump was leaki More

by RTELESCA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norman, Service advisor. Steve Labell, Mechanic
Jan 31, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

January 31, 2024

There was confusion over the price quoted and what was charged but it was cleared up imediately. More

by FORDEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A very nice lady at the first desk.in Service Dept.
Jan 31, 2024 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

January 24, 2024

Excellent service was done right the first time. Pleased with the entire experience highly recommended. More

by jppelczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, service manager, Andy service technician
Jan 25, 2024 -

Tasca Ford Berlin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

January 23, 2024

Bianca from the service department was excellent, very helpful and courteous. Great service and products, 5 stars! More

by PAUL.KUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca from the service department was excellent, very helpful and courteous. Great service and products, 5 stars!
Jan 24, 2024 -

Tasca Ford Berlin responded

Paul, it’s great to know that Bianca provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

January 23, 2024

Colin was great to work with. Didn't feel pressured he earned my trust throughout the process. More

by saw869j2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Tasca Ford Berlin responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Colin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Tasca Ford Berlin Team

January 22, 2024

Came in for a recall service and oil change. When I picked my truck up I was 2 minutes away and saw a warning on the dashboard indicating my battery and electrical system were not working proper More

by plantrobert90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Jan 23, 2024 -

Tasca Ford Berlin responded

Robert, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you have any questions or would like to discuss this further, please feel free to reach out to me directly. Sincerely, Tom Moran General Manager tmoran@tasca.com

January 20, 2024

Outstanding customer service, advisor was very attentive and considerate of my time. Would highly recommend this dealership More

by biancamacdowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gettings
Jan 22, 2024 -

Tasca Ford Berlin responded

Hi Bianca, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

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