Tasca Ford Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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PLEASURABLE EXPERIENCE Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the mana Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the manager who was absolutely excellent to deal with. Very professional and considerate. Larry Procopio became our sales consultant after he stepped forward to arrange for us to see a vehicle that was supposed to be ready for us to view but wasn't ready when we arrived. In no time he had the vehicle up front for us to view. He was very patient and let us take our time to take the vehicle for a test drive and check out the the computer system. He was not pushy and made us very comfortable, and was very knowledgeable with today's technology. We were able to contact Larry even on his day off to discuss concerns about picking up the vehicle. The day we picked up the vehicle we had to sign all the registration and financial paperwork. We met with Joe Sherrell who seamlessly put together all our paperwork and made our purchase a pleasure. He was a very intelligent, personable and organized financial adviser. Based on our experience and dealings with these individuals, we could honestly say that we would recommend Tasca to friends and family. More
Awesome experience!! I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a gr I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a great salesperson. There was no pressure to purchase a car, yet I felt like Jim was helping me make a long term decision. I am definitely going to send more business your way. More
Friendly, Helpful and Comfortable!!!! My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be around. I couldn't ask for a better sales guy!!! Also, when I needed service done to my vehicle, the experience was a breeze from setting the appointment to getting the service that I needed done. The service guy by the name of Brian was very friendly, helpful, and had a good sense of humor. The owner was helpful in regards to my experience as well. Overall, I had a great experience at Tasca Ford and I would like to say enclosing that Jim and Brian went above and beyond, two great guys!!! Also, I would like to add that my experience with Tasca Ford is better then the experience that I had with Honda of Groton, CT. More
Professional, Friendly and Fun Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in the finance office explained the paperwork and options thoroughly and we were able to get through the process very efficiently. I would definitely return to work with Jim and Tasca Ford and would highly recommend them and the dealership to my family and friends. More
Berlin tasca ford This is a quick review of my visit to the Berlin ct tasca ford. The car shown on the website for Berlin turns out is located in Rhode Island, which s This is a quick review of my visit to the Berlin ct tasca ford. The car shown on the website for Berlin turns out is located in Rhode Island, which should in my opinion be told on the website. So a similar vehicle was on the showroom floor, which, of course can't be test driven. I asked about the 2000 rebate shown on the website and was told I needed to start the buy process to find out if I am eligible. My trade in was then evaluated by, I guess, the financial guy. After which I was offered ~26000 on a 44900 dollar four month old vehicle with 6400 miles on it. I asked for my vehicle keys back and left. Do not go to this dealership, much much better ford dealers in the surrounding area that won't take you for a fool. I was not told anyone's name from the dealership so I just checked off someone below. More
Terrible customer service Don't know where to start. I dropped the car off on a wednesday night with the hope of getting it back by Saturday. Things started off good. Was told Don't know where to start. I dropped the car off on a wednesday night with the hope of getting it back by Saturday. Things started off good. Was told to rent a car and rental fee would be taken off car. So monday came and car was not done. Got a call Monday night at 5pm telling me not ready, hopefully Tuesday. Now I have to scramble to get to work at 4am. Tuesday came and went. Got a call wednesday night , 5pm, saying car not ready hopefully Thursday. Again I have to scramble to get to work at 4am. Pattern went on all week. Friday night came and was told I would get a call Saturday to let me know whats going on. Never Happened. Stranded again. Different issues with car. Always something. Brought car to Ford because I thought Ford could fix a Ford. Monday came and I was told car would be ready "realistically" on Wednesday, and that I would get a call on Tuesday. Never got one until I had to call at quitting time. Finally got car 2 weeks later and had to pay for a car that wasn't even fixed. I understand cars are cars and you run into problem but the customer service part of it was HORRIBLE. Everyday left scrambling to find a waty to work because of no calls till to late. More
BEST dealership I ever did business wtih. Peter Zaniewski & Rick Miller treated me so well I feel like buying another truck from them two guys, To me these 2 guys make this dealership a 5 star Peter Zaniewski & Rick Miller treated me so well I feel like buying another truck from them two guys, To me these 2 guys make this dealership a 5 star rating !! More
Bill St Hilaire is the reason we still service our car here! We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 years now. When the dealership was sold, I was very concerned as we buy tires, brakes, oil changes, general maintenance reglarly scheduled through Bill! He is the only reason we have not gone elsewhere. He is very knowledgeable about all cars, parts, et. He is trust worthy, and a man of honor, courteous, and a great human being! We would not trust our vehicles to any one but Bill! More
Friendly and no pressure sales people I liked the no pressure sales approach. Pete was great to work with. He was knowledgeable and a big help with the many questions I had. I liked the no pressure sales approach. Pete was great to work with. He was knowledgeable and a big help with the many questions I had. More
G R E A T H E L P No matter what question I would come up, they did a great job to find me an answer. Lawrence, Rick, Allen worked hard on the car seat issue. Thanks No matter what question I would come up, they did a great job to find me an answer. Lawrence, Rick, Allen worked hard on the car seat issue. Thanks More