
Tasca Ford Berlin
Berlin, CT
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
*******UPDATE******** So as I stated several weeks ago I had issues with my Ford F-350 that the dealer would not own. However I was contacted by the dealers GM who at first So as I stated several weeks ago I had issues with my Ford F-350 that the dealer would not own. However I was contacted by the dealers GM who at first played hardball. A few days later he contacted me and said he would make good on fixing the truck. I brought my truck to them a week ago to be fixed. Yes they fixed the truck but only some of the issues. They replaced the rear calipers however did not replace the rotors and/or brake pads. They also did not replace the right front hub which was viewable when the hub was apart prior by Tasca when they replaced the hub lock assembley. As far as I'm concerned they didn't fix my truck they just put a bandaid on it. Thanks Tasca Oh forgot to mention they did "suggest" to change the brakes and rotors and tires and right front hub at the bottom of the invoice they provided to me at the time of pick up. Hope this review helps people to go elsewhere! By the way they asked me to write a positive review after the work was done. I told them I absolutely would. Well I would have had I been happy. I'm not being unreasonable here. These were issues related to what I have complained about since test driving the truck in October 2016 Anthony More
Service Came in for oil change. Service was good. All problems explained. Dealership was nice and clean. Service area was very clean and very well maintained. Came in for oil change. Service was good. All problems explained. Dealership was nice and clean. Service area was very clean and very well maintained. More
Above and beyond I recently went in for an alignment on my 03 expedition and after the technician Brandon completed the job he went for a drive with me. I was not sati I recently went in for an alignment on my 03 expedition and after the technician Brandon completed the job he went for a drive with me. I was not satisfied and he then took the vehicle in and tweaked the alignment again before asking me to go on another test drive. I asked if it could be better (realizing that my vehicle is old) and he said that he could check it again. I did not have time so he and the service advisor Cheyenne told me that I could come in the next day. Brandon then completed the alignment on the next day and it runs perfectly straight. He did not have to go to that extreme but bent over backwards to make sure I was happy. Thanks so much for the attention to detail. J.G. More
Thanks Colin Big Thank You to Colin Thompson for helping me see what I can do for my car trade in. You really have a grasp of your inventory and let me know what Big Thank You to Colin Thompson for helping me see what I can do for my car trade in. You really have a grasp of your inventory and let me know what I can do within my current financial situation. I appreciate you taking the time to walk me through all my options and your patients with me. I look forward to working with you again. More
Stopped in for a wheel alignment The alignment was completed expeditiously and the car now drives like it did when it was brand new. Great job! Great and comfortable waiting area, The alignment was completed expeditiously and the car now drives like it did when it was brand new. Great job! Great and comfortable waiting area, More
Tasca has not fixed rear window yet. Freddie has not called to get the rear zipper fixed. I hope it because hes busy and not because he just wanted the sale and no follow up. Freddie has not called to get the rear zipper fixed. I hope it because hes busy and not because he just wanted the sale and no follow up. More
Friendly, Fast, efficient service put us on the road happy! Jeff Mera made it a worthwhile and pleasant experience of helping our older son find a great vehicle that would serve his needs well for his work as a Jeff Mera made it a worthwhile and pleasant experience of helping our older son find a great vehicle that would serve his needs well for his work as a private investigator! More
Satisfaction Every time I have gone to Taska for service. I have left there knowing that my vehicle has been taken care of and I will be safe. Every time I have gone to Taska for service. I have left there knowing that my vehicle has been taken care of and I will be safe. More
Superior Customer Service It is a pleasure doing business with Tasca Ford specifically with Sales Associate, Mr. Matt Riemer. Matt is professional, courteous and provides supe It is a pleasure doing business with Tasca Ford specifically with Sales Associate, Mr. Matt Riemer. Matt is professional, courteous and provides superior customer service. Matt goes above and beyond to provide a great experience in purchasing vehicles from Tasca. I have dealt with other Ford dealerships but at the end I have always chosen to do business with Tasca because their prices are fair, reasonable and their superior customer service. I look forward to doing business again in the future with Matt. Thank you Matt & Tasca Ford. More
The Works Package Thank you for your great service. I appreciate the time you took and the attention to detail. I will be back for service at your dealership again. Thank you for your great service. I appreciate the time you took and the attention to detail. I will be back for service at your dealership again. More