
Tasca Ford Berlin
Berlin, CT
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Excellent Humans working there who actually care about their customers. Very friendly staff and clean roomy showroom. Quick service that makes the customers a Humans working there who actually care about their customers. Very friendly staff and clean roomy showroom. Quick service that makes the customers appreciate the fact that my time is valuable More
Professional concerned and courteous service I brought my 2015 Ford Explorer in for service I was met with professionalism and I was pleased to have someone share the concerns that I had my servi I brought my 2015 Ford Explorer in for service I was met with professionalism and I was pleased to have someone share the concerns that I had my service advisor was Shawn Sweeney and he did an incredible job getting my vehicle back to me repaired as I had asked for. It was refreshing and quite a relief to find a dealer that was more concerned with my needs than their own. I will continue to bring my vehicle there for service and I will tell my friends and family members that this is a place to go to have your vehicle serviced by professionals. To the service department of Tasca Ford and especially Sean Sweeney I'd like to say nicely done More
Poor work Had tires rotated and oil changed on 5/20/17. Now tires in front are making excessive noise and front skid plate is falling off. Had tires rotated and oil changed on 5/20/17. Now tires in front are making excessive noise and front skid plate is falling off. More
Great place to do Business I have been a "Tasca" fan for many years. Not being form MA I never had a chance to buy a vehicle from them. I must say they are truly satisfaction dr I have been a "Tasca" fan for many years. Not being form MA I never had a chance to buy a vehicle from them. I must say they are truly satisfaction driven. From the first contact that started with a web inquiry to the delivery process it was great. Well done team Tasca More
Very good Timeliness of work performed, the estimate was what was initially discussed before the actual work agreed to. And the friendliness and upbeat attitude Timeliness of work performed, the estimate was what was initially discussed before the actual work agreed to. And the friendliness and upbeat attitude of Meghan Craw More
Satisfied first time customer ,noe a lfe time customer I have been buying vehicles for about 40 years . Throughout that time I have dealt with many dealerships and most lack in customer attention and total I have been buying vehicles for about 40 years . Throughout that time I have dealt with many dealerships and most lack in customer attention and total satisfaction. Tasca on the other hand was able to do both , and more, of these. I actually had a truck that they refused to sell me . Wow when they did a full check on it , it did not pass the protocols. I was fully informed of this and was a life time customer from that moment. My guy Jeff Mera came in on his day off to finalize things on the awesome truck we found to replace that one ! Roger made sure I felt at home( he actually called me on mother's day to make sure I was ok on a concern I had) , Steve in finance made sure I was informed on all money items and Courtney got us all together. Oh and Gary had the chance to listen to me rant and took care of me ! Bottom line I was very Leary at first ( new place etc) but everyone there broke down this old guys walls and won a customer for life. More
oil change & tire rotation Shawn In Service, was very attentive & personable he is a good employee, He got me in & out on time & I was a walk in, good experience Shawn In Service, was very attentive & personable he is a good employee, He got me in & out on time & I was a walk in, good experience More
Definitely buying pickup truck here again I have Neb adji as my sale person, he is very helpful and friendly. Samething with the managers they are very professional willing to work with your I have Neb adji as my sale person, he is very helpful and friendly. Samething with the managers they are very professional willing to work with your needs and helpful. More
Like two friends sitting over a few beers.. Neb listened to what I wanted and what I wanted to use the vehicle for. He provided a "no-Hassle" view and drive of the vehicle. I didn't feel any p Neb listened to what I wanted and what I wanted to use the vehicle for. He provided a "no-Hassle" view and drive of the vehicle. I didn't feel any pressure to buy. We talked vehicles and other subjects like two friends over a beer. Was a pleasant experience all the way around. Management also did their best to get me into a vehicle at a price I was willing to pay. More
Very friendly Very comfortable and considerite to your needs. Kept me informed on what was going on with my vehicle. Had to come back the next day unfortunately, be Very comfortable and considerite to your needs. Kept me informed on what was going on with my vehicle. Had to come back the next day unfortunately, because they didn't have my parts. More