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Tasca Ford Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.4
1,480 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,480 reviews

January 24, 2024

Excellent service was done right the first time. Pleased with the entire experience highly recommended. More

by jppelczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, service manager, Andy service technician
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Jan 25, 2024 -

Tasca Ford Berlin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

Helpful
January 23, 2024

Bianca from the service department was excellent, very helpful and courteous. Great service and products, 5 stars! More

by PAUL.KUPFER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca from the service department was excellent, very helpful and courteous. Great service and products, 5 stars!
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Jan 24, 2024 -

Tasca Ford Berlin responded

Paul, it’s great to know that Bianca provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

Helpful
January 23, 2024

Colin was great to work with. Didn't feel pressured he earned my trust throughout the process. More

by saw869j2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Tasca Ford Berlin responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Colin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Tasca Ford Berlin Team

Helpful
January 22, 2024

Came in for a recall service and oil change. When I picked my truck up I was 2 minutes away and saw a warning on the dashboard indicating my battery and electrical system were not working proper More

by plantrobert90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Jan 23, 2024 -

Tasca Ford Berlin responded

Robert, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you have any questions or would like to discuss this further, please feel free to reach out to me directly. Sincerely, Tom Moran General Manager tmoran@tasca.com

Helpful
January 20, 2024

Outstanding customer service, advisor was very attentive and considerate of my time. Would highly recommend this dealership More

by biancamacdowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gettings
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Jan 22, 2024 -

Tasca Ford Berlin responded

Hi Bianca, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Ford Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Tasca Ford Berlin Team

Helpful
January 17, 2024

Went in to schedule an oil change and they were able to take me right in More

by krhfmly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 19, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tasca Ford Berlin Team

Helpful
January 16, 2024

A part was ordered 2 weeks ago (I was told it would be in within the week) and I still have not heard back from the service department. Also, I’ve been trying to order a SYNC upgrade usb for over a month! More

by admenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and parts department
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Jan 19, 2024 -

Tasca Ford Berlin responded

Your feedback is important to me, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Tom Moran General Manager tmoran@tasca.com

Helpful
January 15, 2024

The dealership is amazing. They are helpful. Dylan was great to work with on the purchase of my car. More

by melissaharris1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Jan 17, 2024 -

Tasca Ford Berlin responded

Congratulations on your new vehicle, Melissa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dylan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Tasca Ford Berlin Team

Helpful
January 14, 2024

My experience was good and as expected. Biance ensured things were taken care of completely. More

by SCHENKD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Jan 16, 2024 -

Tasca Ford Berlin responded

It’s great to know that Bianca provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

Helpful
January 11, 2024

The service was performed as I requested, the manager was very good and the transport person was very friendly More

by JOHNKAWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Seth
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Jan 12, 2024 -

Tasca Ford Berlin responded

John, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tasca Ford Berlin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Tasca Ford Berlin Team

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