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Tasca Ford Berlin

Berlin, CT

4.3
1,566 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,566 reviews

November 05, 2024

To put it simply this was the worst experience I have had. From attempting to upcharge me and not ordering the parts but scheduling appointments. Also not being willing to follow through on recalls due t More

by Kgill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea of his name
Nov 07, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience. I regret to hear about the frustration you felt regarding the service you received at Tasca Ford Berlin. It's important for us to provide clear communication and fulfill our commitments, and I appreciate your feedback to help us improve. If you would like to discuss your concerns further, please reach out to me directly. Your satisfaction is important, and we are here to help improve your experience. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 25, 2024

I’m 85 years old and I’ve dealt with many auto dealerships and Tasca Ford I must say is the best thus far. My sales consultant was John Quistorff , he’s amazing. He asked me what I Wanted in an F1 More

by rperritt02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Quistorff , Katherine Kelly.
Oct 28, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with us at Tasca Ford Berlin. It’s great to know that John and Katherine provided you with exceptional service while helping you find the perfect F150. We pride ourselves on our knowledgeable and courteous team, and your feedback truly highlights their dedication. We hope to see you again in the future and appreciate you sharing your experience with others. Enjoy your new truck! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 15, 2024

John Breslin is the best in the business for Fleet and Municipal purchases. My company buys anywhere from 25 to 100 vehicles per year from John and he keeps us updated and informed throughout the entire p More

by jimg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Breslin, Jenny Buchas
Oct 17, 2024 -

Tasca Ford Berlin responded

Thank you for your fantastic review! I'm thrilled to hear that you have such a positive experience with John and our team at Tasca Ford Berlin for your fleet and municipal purchases. I appreciate your continued trust in us for your vehicle needs. I look forward to serving you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 14, 2024

Brian was very helpful explaining everything to me and he went out of his way to make sure i was happy with my service. More

by ghunting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN BEAUDRY
Oct 16, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! I'm thrilled to hear that Brian provided you with helpful service and went the extra mile to ensure your satisfaction. At Tasca Ford Berlin, I strive to deliver exceptional experiences, and your feedback reinforces our commitment. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 13, 2024

Had the works done and they did nothing but tip my fluids and change my oil. They did not rotate my tires or check the brakes. More

by amusoc17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2024 -

Tasca Ford Berlin responded

Thank you for reaching out and sharing your experience with us. I understand that it’s important for all services, such as tire rotation and brake checks, to be completed thoroughly during the works package at Tasca Ford Berlin. I appreciate your feedback, and I urge you to contact me directly so I can address your concerns and ensure that we meet your expectations in the future. Thank you for your input! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 10, 2024

Very disappointed in the work that was done to my car I will never get my car fixed there ever and would not recommend this place to anyone More

by GMCMO691721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Mclaughlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback. We understand your disappointment regarding the work done on your car. At Tasca Ford Berlin, we continuously strive to meet the highest standards and your experience is important to us. We would appreciate the opportunity to discuss your concerns further to see if we can work towards a positive resolution. Please contact me directly at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 08, 2024

Colin is the absolute best. I will go nowhere else for my vehicles. I think this is my 3rd or 4th from him. He jumps through hoops to get what Im looking for. He is really the More

by SHELLEYL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Frayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat - from the finance dept. She was awesome!!!!
Oct 10, 2024 -

Tasca Ford Berlin responded

Thank you, Shelley, for your wonderful review! We truly appreciate your loyalty to Tasca Ford Berlin and are thrilled to hear about your positive experiences with us and Colin. It’s great to know that he goes above and beyond to assist you even after the sale. We look forward to serving you again for your future vehicle needs! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 08, 2024

They made sure my car was taken care of and waited after hours for me to pick it up More

by VBaber29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wali Mohammed
Oct 10, 2024 -

Tasca Ford Berlin responded

Thank you for your wonderful review! We're thrilled to hear that our team at Tasca Ford Berlin went the extra mile to take care of your car and waited after hours for you. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 04, 2024

More than $400. 00 for a key replacement is a ridiculous amount of money to pay More

by MGANSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Oct 07, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your feedback. I understand your concern regarding the cost of key replacement. At Tasca Ford Berlin, we strive to provide quality service and genuine parts, which can sometimes affect pricing. If you'd like to discuss this further, please feel free to reach out to me directly. I appreciate your input and hope to assist you again in the future. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 04, 2024

Everyone was friendly at Tasca Ford in Berlin and the service time did not take longer than expected. More

by kinahanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 07, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! We're glad to hear that you found our team friendly and that your service time met your expectations. At Tasca Ford Berlin, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

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