Tasca Chrysler Dodge Jeep Ram of White Plains

Terrible service and outtdated dealer and staff This place belongs in the 90s. As if the internet didn't exist, and no one is accountable. Literally the service department messed up everything the This place belongs in the 90s. As if the internet didn't exist, and no one is accountable. Literally the service department messed up everything they touched on my car. They overfilled oil for the oil change, then tried to tell me brakes needed replacing and I only had 3mm left on my rear pads. I ordered my own pads and discovered I had around 7mms left and clearly no urgency to change pads. They also tried to sell me on an air filter. When I said no, the technician didn't close the intake box completely, which means dirt could get in, and slowly compromise my motor over time. When I asked to have my wheels rotated on my jeep, they didn't torque the lug nuts correctly. Some where nearly loose! And I told them to torque correctly to factory spec. If you are looking for cheap work and unreliable results and feel like being lied to, knock yourselves out. More

Worst service ever! I purchased a town and country not even a year. My check engine light turns on I call immediately for service I'm told bring it in we will take a look I purchased a town and country not even a year. My check engine light turns on I call immediately for service I'm told bring it in we will take a look at it. I drop it off 7:30 in the morning with a man by the name of Robert.I received no phone call until I call them around 3 o'clock. To get "oh your spark plug broke in two places and we don't have time to finish it" we will see if we can finish it tomorrow. Tomorrow comes and I don't receive a call until 2 o'clock in the after noon. Only to hear ok we where able to replace the spark plug but your vehicle is still miss firing and we don't know what's wrong with it the mechanic working on your car is off tomorrow, we will look at it when he returns. 3 days for a simple check the vehicle not work it just check on it. At this point I was not leaving my car there another day. I pick up my car the second day only to find they change my keys to old ones with no reason..... I call ask for a manager 3 times and i'm told he is out with a customer. It's two weeks before X-mas my check engine light is still on and I have to old keys that I guess I paid $230. dollars for because thats the only thing I see they've done to my car. It's a shame!!! More

A good experience. Walter was professional throughout the process. All questions were answered promptly. I will recommend my friends to White Plain Chrysler Jeep and to Walter was professional throughout the process. All questions were answered promptly. I will recommend my friends to White Plain Chrysler Jeep and to ask for Walter. More

Best buying expierience ever! I recently purchased a Jeep Wrangler from Margarita Vazquez "Margie" it was a pleasant expierience working with her. It feels good knowing there are h I recently purchased a Jeep Wrangler from Margarita Vazquez "Margie" it was a pleasant expierience working with her. It feels good knowing there are honest dealerships and sales people around. Margie was very professional and most important I did not feel pressured at all. She worked very hard to get me exactly what I wanted as far as features and most important PRICE!!! I feel like she really cares about customer satisfaction. BREATH OF FRESH AIR! Go see Margie.... More

Not quite perfect. Pleasant negotiating and purchase experience and attractive pricing. Lack of attention to administrative details caused paperwork snafu and failed de Pleasant negotiating and purchase experience and attractive pricing. Lack of attention to administrative details caused paperwork snafu and failed delivery. Staff and management unable to think outside box to satisfy me. Also, vehicle does not have all features and packages exactly as listed on website. . More

excellent customer service best experience i have ever had buying a car, My salesperson Margie could not have been more professional and helpful, i went to 2 other dealers to best experience i have ever had buying a car, My salesperson Margie could not have been more professional and helpful, i went to 2 other dealers to buy my Wrangler, and almost change brands, Margie made it happen. She restored my faith in the Jeep brand, More

Great Experience Just bought a used Town and Country from Jaquelyn. I have purchased numerous used cars throughout the years. This was absolutely the best experience. Just bought a used Town and Country from Jaquelyn. I have purchased numerous used cars throughout the years. This was absolutely the best experience. Jackie was straightforward and honest. No hidden fees. We easily settled on a great price without any hassle. I would recommend White Plains Chrysler and Jackie without reservation. More

Great customer service! I went to this dealership after visiting 4 others. The friendliness and customer service at this location was the best! My sales rep was Walter. He wa I went to this dealership after visiting 4 others. The friendliness and customer service at this location was the best! My sales rep was Walter. He was very nice, knowledgable and helpful in the car buying process. He was very patient with us and helped us make sure everything was set so I could pick up my car without a problem. Walter really tried to get us the best price on our 2012 Jeep Wrangler. The entire staff was great. I financed with my own bank and they did not try to pressure me to finance with their bank which I greatly appreciate! Overall, I would definitely return. Thank you Walter! More