Tasca Chrysler Dodge Jeep Ram of White Plains

Outstanding World-Class Service I picked up a brand new 2018 Jeep Grand Cherokee yesterday (02-21-2018) and I am thrilled to have done business with this dealership, particularly Wal I picked up a brand new 2018 Jeep Grand Cherokee yesterday (02-21-2018) and I am thrilled to have done business with this dealership, particularly Walter Parker. Even though this is my 6th Jeep I can't but feel that this was my best car shopping experience ever. Mr. Parker greeted me with the compliments of the day and made me feel very feel comfortable as he was very informative and answered all my questions patiently. These days, it’s uncommonly to see a car salesmen who is very professional and their only objective is not to just get money out of your pocket. However, salesman like Mr. Parker delivers an incredible service and gives a very pleasant experience. My daughters will be coming to your showroom in the coming years. I received world –class service in conducting business with this dealership; in that, my wife and I have been servicing our vehicles at this dealership for the past four years and I can tell you these guys go above and beyond to help. They are very informative in providing details of service needed and they are not overbearing trying to get you to do the job there. So overall I will recommend this dealership to my family and friends. More

Fantastic experience!! I baught a remanufactured transmission through white plains dodge for a customer car (I have my own shop). After installing the transmission it had s I baught a remanufactured transmission through white plains dodge for a customer car (I have my own shop). After installing the transmission it had some minor issues, the way the warranty is written if an independent repair shop purchases and installs the transmission and there are issues they reserve the right to bring it to the dealer, which is what brought me to white plains Dodge. Before I describe my experience with this particular dealer I would like to add that they are about a 45 minute ride for me, but having had too many awful experiences with Garavel and scap (the dealers that were local to me) parts departments, I decided to try white plains, I have no customer history with them, and this transmission is literally the first part I have ever baught from them. Having been in the automotive business 15 years and knowing how hard a lot of dealers are to deal with and what some mechanics are capable of I was expecting a battle. Once I met Christopher Conticchio (I think I spelled it right) (service adviser) and Joe Cavalierri (technician), I breathed a sigh of relief, Chris was very professional and treated me like I had been a customer for years, He listened to my issues with the transmission, properly documented it, and gave me no arguements over the warranty. Joe is extremely knowledgeable and friendly. Knowing most mechanics are paid on a basis of commission, they usually don't want to waste their time talking to a customer. This was not the case with Joe, he took a test ride with me to feel the concerns, and he was more than happy to do so. After taking the test drive with Joe and discussing the issues I was having with the transmission and just in general talking about the mechanics of cars, I was 100% comfortable with him working on my customers car. I will be more than happy to take that 45 minute ride in the future because I KNOW I will get good service here. More

Great customer service As the only Westchester county dealership to receive Chryslers Customer First award for sales and service excellence, this dealership is definitely on As the only Westchester county dealership to receive Chryslers Customer First award for sales and service excellence, this dealership is definitely one of the best in the area. During a service visit, there were a few concerns I encountered with some of the requirements on fixing a recall, however, the staff at the dealership went above and beyond to remedy the situation. Within minutes of posting my review, the President (Augie) reached out to discuss the concerns I had. He took the time to look into the issues, speak with staff about any errors, and remedy the situation by fixing the recalls. The service department manager (Victor) was also very friendly, respectful, and professional about discussing my concerns and it is very rare that a dealer is so cooperative. The dealership reached out multiple times, prior to, during, and following my experience to ensure my expectations were fulfilled. The staff even offered to remedy the situation by providing added benefits to my future service visits. The parts department (Tony) at the dealership is also exceptional. They are very friendly, easy to work with, and always ensure the correct parts are ordered. I look forward to bringing my vehicle back to the dealership for future service needs and eventually purchasing a new Jeep from the dealership. This dealership definitely deserves the Chryslers Customer award for sales and service excellence. More

Worth the Trip! We live in VA and wanted a Purple Jeep for out daughter, Walter contacted us within 12 hours of our inquiry and we had it within 3 days. We live in VA and wanted a Purple Jeep for out daughter, Walter contacted us within 12 hours of our inquiry and we had it within 3 days. More