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Don't even bother - absolute worst experience in my life! This was by far the worst experience shopping for a car I've ever had - and that is saying A LOT! Very high pressure sales, and no integrity whatsoev This was by far the worst experience shopping for a car I've ever had - and that is saying A LOT! Very high pressure sales, and no integrity whatsoever. After agreeing to terms by internet (which SOME dealers actually take seriously), the sales person at the dealer threw everything out and started negotiating from scratch. A young kid - I think his name was Alex. He was insulting, belittling, and simply out of his league. He had no interest in answering any of my questions - he only wanted to know what monthly payment I wanted, and that the car I wanted couldn't be had for anything close to that. Of course, math was not his strong suit - I got the same vehicle with more features (higher MSRP) for a lower monthly at another dealer. But that's besides the point - his approach was horrendous, and unfortunately very stereotypical of a really bad car salesman. Sitting in the middle of their showroom, I could hear many other conversations with other customers trying to buy a vehicle (they don't have cubes/offices - just desks spread out throughout the showroom) - and it seemed every conversation was the same. Metro going back on the price the customer was quoted, the dealer rep being highly rude and demeaning (and in some cases yelling) at the customer, and the customer walking out (or else getting confused and signing just to stop it all!). Don't go here - don't be tempted, and don't believe a thing they say or write to you. Just don't. More

awesome service! Just made my first big purchase from here - 2011 jeep wrangler! I have been car shopping for what seemed like forever and this was my last stop for th Just made my first big purchase from here - 2011 jeep wrangler! I have been car shopping for what seemed like forever and this was my last stop for the day. I was walking around the lot and saw a jeep that I fell in love with and was hoping it was for sale. So I sat down with a saleswoman and told her what type of wrangler I was looking for, color, price, mileage, etc. She told me she would be right back, and what do you know, she came back with the jeep I wanted that was in the lot. I had my heart set right then and there. So I ran some numbers with her, trying to find something that would be affordable for me so I wouldn't have to live paycheck to paycheck - and being a college student, it's hard not to. I had also planned on saving for a new car for at least another year or until I graduated, but when my car got totaled, plans changed. I went back and forth until I was able to settle on something I could work with. After test driving it, I wanted to show my dad first before agreeing to anything. He's such a car fanatic and can take apart any vehicle blindfolded and put it back together blindfolded so he knew what he would be working with. So she said sure you can take it right to him! Which was awesome. I took it to his house and he looked over it and told me what needed to be fixed/replaced before I made any agreements. I got back to the dealership and told her what was going on.  Eventually I sat down with Brandon, the general sales manager. He was great! He wanted to make sure I would walk away happy and safe with this vehicle. I explained to him what would seal the deal and he signed off on everything that needed to be taken care of and explained that once it was to go through service it would look amazing, which it did. Any questions that I had when I was at home, he got back to right away. You can tell he cares about his customers because he did everything he could to make this all work for me. He didn't want me to walk away empty handed. Not even an hour after I got home with my new jeep he contacted me to make sure I walked away happy. A+ for the finance department. I sat down with Juan, who is the most honest and straight forward person that I talked to at the dealership. I explained to him how I didn't want to stretch my limits with the payments but at the same time I wanted to go home in a vehicle that was safe and protected. He was very patient and didn't throw any curve balls at me. He too wanted to make everything work out the way I wanted. I went over warranties, registration, taxes, and all that fun stuff, ran some numbers, and still walked away with affordable payments and a protected vehicle! What's better than that? He was great. Juan made it such a simple and quick progress and made sure I had copies of everything I signed to take home with me. I would definitely recommend working with him for financing!  I came back the next day to pick up my jeep and it looked AMAZING. I was beyond excited for my first big car purchase and the way it came out. Everything was clean, detailed, and fully repaired. A big thanks to the guys at metro for making this all happen for me! :) More

Don't believe a thing they tell you Said they had 4 of what I wanted in stock. Upon arrival, they had 0. Lied about price to get me in door STAY AWAY Said they had 4 of what I wanted in stock. Upon arrival, they had 0. Lied about price to get me in door STAY AWAY More

NIGHTMARE Nightmare is the best word for my experience at METRO. They are the biggest liars and scam artists around talk about unprofessional. They tell you to Nightmare is the best word for my experience at METRO. They are the biggest liars and scam artists around talk about unprofessional. They tell you to take their vehicle overnight to see if you like it when you take it back the next day SURPRISE you own their vehicle that you never agreed on and then they steal your car in the process and don't want to return it to you. They should be investigated for their deceptive ways and the illegal things that are being done at this dealership. I would NEVER recommend this dealership to anyone. STAY AWAY More

I called the Metro Jeep dealership on a Monday after having a very bad experience with Bald Hill Jeep. I set up an appointment to test drive the new 2014 Jeep Wrangler on Sunday at 3:00 pm. The vehicl having a very bad experience with Bald Hill Jeep. I set up an appointment to test drive the new 2014 Jeep Wrangler on Sunday at 3:00 pm. The vehicle I was interested in was in transit. My wife and I, arrived at the dealership and were treated like we were family. We discussed what we wanted, the price we were willing to pay and our amount we wanted for our trade-in. Within 30 minutes we were on the exact page we wanted to be on. I was about to drive a wrangler and they stopped me. Wayne stated the actual vehicle I wanted was there and they were presently getting it off the delivery truck for us. We test drove the vehicle a few miles and knew it was what we wanted. I talked with Jeff in the parts department concerning extras we wanted and made appointments for installations. Next we went into Duarte's(Duey) office signed the papers for less than we had agreed upon to our surprise. We actually had fun the entire time we were there. I would highly recommend the Metro Jeep Dealership! More

Was given quote over the phone on a new Jeep by Lauren. Before I left to drive an hour to the dealership I was assured the price we agreed to would not go up and the vehicle was available. I immediately g Before I left to drive an hour to the dealership I was assured the price we agreed to would not go up and the vehicle was available. I immediately got in my car and rove the hour only to be told the car was sold two hours ago by Chad. Only problem with that was Chad didn't know I had spoke to Lauren on the phone less than an hour ago. I called BS Ryan the sales manager on then and walked out before my blood boiled out of my ears. These people should have their dealer affiliations removed by the manufacturer. Would bike to work in a blizzard instead of buying a car from these DB's. Bunch of sleazebags More

I would just like to say, Metro Motor Group out of Johnson, RI. has a very deceptive way of getting you on to their lot. The pricing they post on Cars.com, Autotrader.com, and their own website, are f Johnson, RI. has a very deceptive way of getting you on to their lot. The pricing they post on Cars.com, Autotrader.com, and their own website, are false. I contacted them about a car they are advertising on this site and their own for $11,000. I called, discussed a possible price for the car which was lower than that ($9,500), I was told it was feasible and I went to the dealership, and I proceeded to test drive and started talking numbers, they told me the price online ($11,000) was actually a $2,000 less than they actually sell it for and expect that $2,000 in cash or trade. No where on any site does it state they are expecting that. So actual price of said car is $13,000. Deceptive if you ask me. More

Dealership lied about insentives in order to keep it for themseives....$3750 Most employees were rude. They tried to bribe me with oil changes if I gave them a good survey with Ram. After I did not give the themseives....$3750 Most employees were rude. They tried to bribe me with oil changes if I gave them a good survey with Ram. After I did not give them a good survey, they called me up to tell me I didn't desrve the deal I got and they were no longer giving me my free oil change. Extremely rude. They lost the title to my truck and could not register it. They had to give me a junk rental. I found title in with my paperwork in truck. Didn't make good on deal made of turning on GPD...$600 Had a scratch in divers window glass that noticed when I got truck home. They said Ram would not repair it. I had to have another dealership repair it at no cost to me. They said they couldn't find the vehicle I wanted. I found it on the internet 20 miles away. Truck not delivered when promised AFTER I signed paperwork. Had to go a day with no vehicle to drive. The list actually goes on & on. These are just the highlights. More

The customer service I received at Metro was great! Juan was very helpful and knowledgeable. I would definitely recommend this dealership to my friends/family. Very happy with the overall experience. was very helpful and knowledgeable. I would definitely recommend this dealership to my friends/family. Very happy with the overall experience. More

Kristy Perez was a class act! She was very knowledgeable and made me feel extremely comfortable! I would HIGHLY recommend this dealership to anyone I know looking for a car! and made me feel extremely comfortable! I would HIGHLY recommend this dealership to anyone I know looking for a car! More