Tasca Chrysler Dodge Jeep Ram FIAT

Happy with their service I have to agree that there were too many people involved in purchasing a vehicle at this dealership although, once we were finally dealing with one p I have to agree that there were too many people involved in purchasing a vehicle at this dealership although, once we were finally dealing with one person, everything went smoothly. Overall good experience. Everyone was very accommodating and nice. Derek Bowden made sure we left the dealership as happy customers. More

Stay as far away as possible. Stay as far away as possible from the Sales Dept. including the business person who "closes the deal". (He did not know what was taxable and what was Stay as far away as possible from the Sales Dept. including the business person who "closes the deal". (He did not know what was taxable and what was not.) Multiple personnel were involved and they all contradicted each other and felt only they knew what is/was going on. One person stated they were truck experts and intervened into the business side of the conversation, not the vehicle side. I had to point this out to him and he puffed his chest out and walked away. One debacle after an other. When picking the vehicle up, I made a mistake of not getting the states plate registration. (I called when I got home and spoke to the salesperson and he stated he had it on his desk and would send it) Well, come to find out, he stated he mailed it ... 3 days later and I still do not have it after 7 days. More

Very Happy With My purchase Buying a car is not easy nor is it a pleasant experience. I did my homework, found the car that I wanted and drove off with it a very happy customer. Buying a car is not easy nor is it a pleasant experience. I did my homework, found the car that I wanted and drove off with it a very happy customer. Derek Bowden, the sales consultant was very friendly and knowledgeable. He made us feel comfortable and relaxed. The manager Phil Driscoll accepted my price offer which I feel is the best as compared to other similar vehicle within a 60 mile radius. I am very satisfied with the car, the dealership as well as my experience dealing with Metro. Do your research, buying a car does not have to be unpleasant and at Metro, they will work with you and get the vehicle that you want at a very fair price. Peter Bucci, Woodstock, CT More

worst place to deal with I put a deposit on a new vehicle. They had me take the car home had it for 8 days then they called saying can't get me approved. So no big deal. I wa I put a deposit on a new vehicle. They had me take the car home had it for 8 days then they called saying can't get me approved. So no big deal. I want my deposit back. They said it would be mailed to me. . Well still no check received. .shame on this dealership. I hope them keeping my 100 dollar deposit is worth it ..word of mouth can hurt a business. .. More

Richard Hebert gets the job done! I recently purchased a vehicle from metro chrysler. Richard Hebert pleasently greeted me with a welcoming smile and treated me like family. He found m I recently purchased a vehicle from metro chrysler. Richard Hebert pleasently greeted me with a welcoming smile and treated me like family. He found me the car of my dreams and made the deal happen smooth and painless. I will be back for my next purchase. More

WHAT A JOKE! This dealership is awful! I would never recommend anyone to purchase a vehicle from here. The staff is not only pushy but rude. I put a deposit on a This dealership is awful! I would never recommend anyone to purchase a vehicle from here. The staff is not only pushy but rude. I put a deposit on a car to hold it while I continued shopping and it took almost a week and a half for someone to give me an answer that my money would be refunded. Anytime I called, there was never a Sales Manager or any Manager that could take my call. Shocker.. If you are looking for a CJDR Dealership, I would recommend heading to Imperial in Mendon, Ma. But not here!! Don't waster your time. The only thing positive this dealership has is Richard Hebert. More

Go see Brandon debarros and Juan arango for a great deal! Brandon debarros and Juan arango gave me the best deal in New England on a new 2014 charger . They are both the nicest and friendliest people to work Brandon debarros and Juan arango gave me the best deal in New England on a new 2014 charger . They are both the nicest and friendliest people to work with. Will make sure you happy and comfortable in your new car. A+++ DONT GO ANYWHERE ELSE YOUR WASTING YOUR TIME !!!!! More

FAILURE TO PROVIDE SALE OF GOODS AS PROMISED Metro Chrysler Dealer in Johnston, RI has been nothing but a nightmare of customer service and had failed to provide sales of goods as promised. SY Metro Chrysler Dealer in Johnston, RI has been nothing but a nightmare of customer service and had failed to provide sales of goods as promised. SYNOPSIS: I paid for a Service Contract on May 31, 2014 for a Chrysler Mopar Warranty on my USED vehicle. At the time of purchase the DEALERSHIP failed to key in the warranty. Since then the Dealership has confirmed their mistake, but has still failed to provide sales of goods as promised. As of Sep 4, 2014 I have yet to receive a Service Contract Number and confirmation of the Warranty being entered. METRO DEALERSHIP has proven these issues to be beyond “training errors” and shown lack of integrity in the practices at this dealership. On May 31, 2014 I entered into a sales agreement with Sale Rep Phelan Dussault for a used vehicle. I was told that I would be contacted later to finalize the sale, but was able to take the vehicle home. A week later I was scheduled to arrive at dealership to finalize sales contract. Upon finalization I requested that my brakes be changed. I was assured that this would be taken care of. I was issued an “I.O.U.” which stated they would “Check and Advise” for my front brakes. I specifically stated that I wanted them changed, because of my own assessment of them. I was assured they would be changed by Sales Manager Sherman and Sales Rep Phelan. A few weeks later I returned to redeem my “I.O.U.” issued to me by Sales Manager Sherman and Sales Rep Phelan. After dropping off in the Service Dept I was contacted by the Sales Mgr Sherman and told they would not change the brakes. Sale Mgr Sherman stated that they did not issue what was promised in writing, and would not honor our verbal agreement. I conceded the argument, and asked to have them replaced anyway which cost me $$$ out of pocket. On approximately June 15, 2014 my service engine light went on in my vehicle. I contacted the Chrysler Warranty which I purchased to schedule a check up. Upon contacting Mopar, I was told that my Service Contract had not been entered at time of purchase and I needed to contact the dealership. I contacted the dealership, and left a message for the GM explaining my issue. A few days later I followed up with the dealership again, and spoke with a finance manager who took full ownership of the mistake and said he would take care of it. I was promised a phone call back when it was completed and did not receive it. On June 20th I sent a text message to Sales Rep Phelan informing him of my Warranty not being keyed in. He said he would follow up and check into it. Since then my service engine light has been intermittent so I did not pursue the issue, assuming the dealership would take care of the situation as promised. On August 20, 2014 I contacted Mopar Warranty to set up a service appointment with my purchased Warranty. I was told at that time that my warranty had STILL not been entered by the dealership. I was again referred back to the dealership to absolve the situation. Since then I have been in contact with the dealership and have been lied to several times. Sales Manager Sherman has lied on several occasions, and told me multiple versions of the story. I have been told that the issue had been resolved multiple times, only to verify with Mopar Warranty myself and the Chrysler Corporate Cust Service to find that they have lied. I AM STILL WAITING FOR METRO CHRYSLER TO MAKE GOOD ON THEIR SALES AGREEMENT. METRO HAS FAILED TO DELIVER PAID GOODS AS PROMISED AND IS INCOMPETENT TO SUCCESSFULLY DELIVER SERVICES WITHIN THEIR OWN INDUSTRY. More

WORST DEALERSHIP ON THE PLANET!!!! Metro Jeep is the worst dealership I have ever done business with. Kristy the saleswoman I worked with was the only decent person i dealt with tho sh Metro Jeep is the worst dealership I have ever done business with. Kristy the saleswoman I worked with was the only decent person i dealt with tho she wasn't as helpful as she could have been. I bought an 04 Wrangler in 2013 which had a TON of problems. It was in an out of their HORRIBLE service department for just over a month. Metro refused to fix the Jeep which has a blown rearend and so many other things i don't even have time to list,just under $9,000 in repairs to date. The service manager I dealt with was the rudest and most unprofessional person I have ever dealt with. If anyone wants proof feel free to email me, i'll even buy you a coffee and sit and show you if it keeps you from buying a vehicle from them. DO YOURSELF A FAVOR AND STAY AWAY FROM METRO JEEP!!!!! More

NEVER AGAIN!! I have purchased vehicles from the Metro Honda store and hand a great experience each time and thought I would be treat just as well in the Jeep store I have purchased vehicles from the Metro Honda store and hand a great experience each time and thought I would be treat just as well in the Jeep store. NOT SO! I called about a car which they confirmed on several calls only to arrive be told it was sold days ago. Ended up buying a different vehicle and I have had nothing but run around issues with this place. I had to bring my car in 6 SIX times to get an electrical issues resolved within a week of purchasing the car! The latest is a pre-existing issue with my BRAKES of all things which has NOT been resolved after months of calls and messages. Now they won't even return my calls. The last conversation was with Rob who said he would look into it and get back to me shortly. That was OVER 2 months ago!!! I have left so many v-mails and messages for him to PLEASE call me back and he just won't. I tell everyone I know - DO NOT GO THERE!! They will do what they need to do for the sale and then you are on your own if there are any issues. CheapJeep More