Tasca Chrysler Dodge Jeep Ram FIAT
Johnston, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I traded in a 2009 Honda Accord Coupe EXL and a 2011 Kia Soul and was extremely pleased with the money I received for both vehicles. I purchased a 2012 Chrysler 200 Touring and got the best price in the ma Soul and was extremely pleased with the money I received for both vehicles. I purchased a 2012 Chrysler 200 Touring and got the best price in the market at Metro. Elmwwod Dodge and Bald Hill Dodge gave me a price on their in stock vehicles and when I got there the price changed significantly. When I went to Metro I was greeted by the General Manager Ed DeShaies, he made my buying experience very easy and I was given a legitmate price with a smile (a beautiful smile by the way). Ed explained they are under new management, same ownership, and are enthusiastically treating customers far better. My finance terms were explained by Dave Flora, he was so caring and explained every detail and presented me with different options. The buying experience was the best I have ever had in purchasing a car. I highly recommend this dealership. Oh, I forgot to mention that I was introduced to the service department and found a very helpful staff, it really made me feel comfortable. Thank you for a great experience. More
I went to this dealership to purchase a new Jeep Cherokee. We test drove a few jeeps & decided that we wanted a 2012 white jeep cherokee basic edition with black cloth seats. The time of the purchas Cherokee. We test drove a few jeeps & decided that we wanted a 2012 white jeep cherokee basic edition with black cloth seats. The time of the purchase was president's weekend. They did not have the vehicle in stock but they told me they could swap the vehicle at another location. I was very pleased. When the sales man Jeff came back to talk to use he explained that because of the weekend they were not able to do a swap but we will be able to get the car on Monday. I was again please, however a red flag raised if they could not do a swap on a weekend would they be able to do it on a holiday? They assured me they could. Monday I got a phone call saying becuase of the holiday they could not do the swap, so we pushed it till Tuesday. Our appointment was for 4pm on Tuesday. They called Tuesday morning saying they were having a difficult time locating the vehicle, I told the salesman that I was having second thought so if they couldn't get the vehicle by today I was going to back out, I was assured that the jeep would be there by 4pm. When I arrived at the dealership they said everything was in order & the car was being detailed & gas up. I sat down to complete the final paperwork. Here is when thing started to go wrong. 1- The finance woman had called out so I would have to come back on my next day off to fill out financing information. 2- The car we wanted had push to start, this one did not but they would put it in for me free of care. Then he came back and said it could not be put in because of all the wires but they would put in the remote start for free. I was again pleased with this outcome. 3. When I was signing the paperwork for the car the miles noted was 150. I told them it was a 2012 & should have less than 20. They proceeded to tell me they drove the car to Rhode Island from New Hampshire. ( This is a brand new car it should have been put on a transporter ) 4. When I was finally handed the keys to the car to go check it out I opened the car door & to my surprise it had gray interior not black as I had specified that I wanted. When I went to talk to the salesman & tell him there was a problem with the interior, he said "Oh you didn't want beige interior?" Mind you he just drove this car from the back of the building it was gray inside not Beige & no I didn't want beige or gray I wanted BLACK!! Now the manager got involved & appolagiezed & admitted that it was his mistake & he had never done a swap of a vehicle before. He offered $500.00 off the price of the Jeep. After thinking about it I felt that too many things had gone wrong & decided to cancel the purchase. They once again appolagized. Before leaving I asked for my Deposit check of $300.00 back, I had to sign a paper to get the check back, without my knowing they cashed the check that Saturday that I left ( when they didn't even know where they were going to pick the Jeep up from ) I was supposed to have a refund check hand delivered the next day. I got another phone call saying they needed my check to clear before they refunded me my money, understandable. The next day my check cleared I called to speak to the manager he then told me that their policy was to wait 10 business days after my check cleared. I felt like everytime I talked to someone a new rule was being made up. What ever could have went wrong did go wrong. I was taken advantage of, given every excuse they could think of. I would never buy or recommend anyone buy from them, no one should have to deal with the stress & lies I was fed. This was suppossed to be a reputable company. More
My experience has been great with Metro Jeep. They are reliable and friendly, and they take good care of my vehicle when I bring it in for service. That is one of the biggest reasons I bought two more fro reliable and friendly, and they take good care of my vehicle when I bring it in for service. That is one of the biggest reasons I bought two more from them. The sales staff always returns my calls, and the service department is always trying to go above and beyond to help with your service needs. More
I've gotten some good coupons and package deals for service there. The staff is always friendly and lighthearted. I've been going there for quite a while and never had a complaint. When I bought my service there. The staff is always friendly and lighthearted. I've been going there for quite a while and never had a complaint. When I bought my Jeep, the salesman (Randy) was incredible. He's the best salesman I ever encountered!!! He's now at Metro Honda. I plan to search Metro Jeep for my next Jeep in the future. More
I am very confident at Metro. From the time I purchased my car, they have taken very good care of me; they go out of their way to schedule my appointments when I can make it, and they listen carefully when my car, they have taken very good care of me; they go out of their way to schedule my appointments when I can make it, and they listen carefully when I ask a question about the car. I am very happy at Metro. More
I'm very happy with the service I have received from Metro Jeep. They are very knowledgeable and heplful in every way. I will continue to have service done here in the future. I would recommend them to Metro Jeep. They are very knowledgeable and heplful in every way. I will continue to have service done here in the future. I would recommend them to my friends and family. More
The vehicle, a Jeep Liberty, was brought in for routine The vehicle, a Jeep Liberty, was brought in for routine service--oil change--. All went well and the work was completed both effectively and expedi The vehicle, a Jeep Liberty, was brought in for routine service--oil change--. All went well and the work was completed both effectively and expeditiously. I had a service coupon, and the service person suggested a way to save me money in the process... More
Paul in the service department was extremely courteous, professional and has a great sense of urgency. My truck was returned to me repaired correct the first time and nice and clean. professional and has a great sense of urgency. My truck was returned to me repaired correct the first time and nice and clean. More
I am very happy with the service I received from Metro Jeep. They are very courteous and knowledgeable. I will continue to service and purchase my vechicles from Metro. I would also reccommend them to my Jeep. They are very courteous and knowledgeable. I will continue to service and purchase my vechicles from Metro. I would also reccommend them to my family and friends. More
The service I received at Metro was wonderful. They were all professional and courteous, and very concerned with what brought me there. I would recommend this dealership to anyone who asks. all professional and courteous, and very concerned with what brought me there. I would recommend this dealership to anyone who asks. More