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Tasca Chrysler Dodge Jeep Ram FIAT
Johnston, RI
2,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2015
Deceptive Sales Practices The published ePrice on their web site was $38k for a 2015 Jeep Grand Cherokee Overland. They followed it up with an email quote of $38k. I called t The published ePrice on their web site was $38k for a 2015 Jeep Grand Cherokee Overland. They followed it up with an email quote of $38k. I called the next morning and asked Brittany if that was the correct price, and she confirmed that it was. At the dealership later that day, Isaac stated that I do not qualify for any of the discounts on the vehicle and quoted me $45k. They also valued my trade in at $4k less than KBB. When I asked why the quotes were so drastically different, Isaac, said that I did not qualify for any of the $10k off retail in discounts (military, coming off lease, etc.). The email quote did not detail ANY exclusions. I informed him that this was incredibly deceptive and accomplished nothing but wasting our time. Clearly, they were trying to get me in the door. They did...and I went right back out again. Buyers beware!!! More
by GPaulaG
Employees Worked With
Jamal Mcraiby
April 05, 2015
Great Good experience and great customer services I'm very satisfied with the dealer they help me out with my needs best dealer in town thank you guys Good experience and great customer services I'm very satisfied with the dealer they help me out with my needs best dealer in town thank you guys More
by Hugo
Employees Worked With
Sean , Sean McDonald
March 31, 2015
My manager's special We had a great experience at Metro! Initially we had intended to purchase a Wrangler 2 door, but found a much better option in the manager's special We had a great experience at Metro! Initially we had intended to purchase a Wrangler 2 door, but found a much better option in the manager's special Cherokee Sport. The price and options were a much better fit for our family. Ian and Cory handled all aspects of our purchase honestly and professionally. I would definitely recommend Metro in Johnston, RI to our friends an family. More
by Ginny_Reed
Employees Worked With
Ian & Cory, Ian Cunningham
March 20, 2015
Felt they went out of the way After the traditional long stay in the dealership, I was pleased with the outcome by my sales person Ian. He was knowledgeable of the vehicle i leased After the traditional long stay in the dealership, I was pleased with the outcome by my sales person Ian. He was knowledgeable of the vehicle i leased and did a great job as the go between. As for Cory the sales manager, he was not going to have me walk out with a deal that he i felt was fair to both sides. after going back and forth I felt I received a deal that was satisfying to me. Cory, made a statement that I heard with an issue with the first truck i picked out that made me feel very comfortable. He was upset with himself and took responsibility. You do not see that today. They were both professional with a pleasant feel of comfort WOW in a dealership, YES. I would recommend this team of sales people to anyone and As an owner of business great to see people like this. More
by gspirito
Employees Worked With
Ian and Cory, Ian Cunningham
March 09, 2015
Great buying experience! I just bought a new Jeep Grand Cherokee from Metro. My salesman was Ian Cunningham. He was very fair, honest and easy to deal with. I had shoppe I just bought a new Jeep Grand Cherokee from Metro. My salesman was Ian Cunningham. He was very fair, honest and easy to deal with. I had shopped around and Ian gave me the best price for my trade and the new car. Overall I was very satisfied with the experience and would highly recommend Ian and Metro to anyone looking for a new Jeep. More
by New Jeep Owner
Employees Worked With
Ian Cunningham, Ian Cunningham
March 06, 2015
great experience my sales person was Vincent he was very easy to work with and the overall experience with purchasing my new truck was excellent!! I would highly reco my sales person was Vincent he was very easy to work with and the overall experience with purchasing my new truck was excellent!! I would highly recommend Vincent and the dealership to friends and family. More
by jus1074
Employees Worked With
vincent , Vincent Rosario
February 14, 2015
Men of their word The only negative I have to say is my wife and I waited a long time just sitting around after we made the deal that's why I gave 4 stars. However the The only negative I have to say is my wife and I waited a long time just sitting around after we made the deal that's why I gave 4 stars. However the guys I dealt with were great (Corey and Ian) After some lengthy discussions they were men of their words and got everything I asked done. In my opinion that's all you want when making a car purchase. Both guys were class acts and I was very happy with my purchase from them. I felt like I was treated fair and not BSed. I have dealt with dealers who play games and make the buying experience seem like an accounting class. These guys shoot straight from the hip. Like I said earlier it took longer to leave then find a car and get the deal done.I would recrecommend them to family and friends. More
by csmooth80
Employees Worked With
corey, and Ian, Ian Cunningham
February 14, 2015
Ian and Cory were fantastic! Best experience working with Ian and Cory. Both gentlemen were extremely professional. I would absolutely do buisness here again, I highly recommend t Best experience working with Ian and Cory. Both gentlemen were extremely professional. I would absolutely do buisness here again, I highly recommend this dealership and ask for Ian! More
by Marssa
Employees Worked With
Ian Cunningham, Ian Cunningham
February 14, 2015
Awesome customer service! My sales person David Duarte went over and above the help me out! Greatly appreciated and he is a very friendly and outgoing person. It was a pleasu My sales person David Duarte went over and above the help me out! Greatly appreciated and he is a very friendly and outgoing person. It was a pleasure to deal with the team at Metro Jeep More
by psych801
Employees Worked With
David Duarte, Dave Duarte
January 23, 2015
Had a great experience with Derek at Metro Chrysler After having a bad experience at another nearby dealership, my wife and I were not sure what to expect when visiting Metro Chrysler Jeep Dodge Ram. T After having a bad experience at another nearby dealership, my wife and I were not sure what to expect when visiting Metro Chrysler Jeep Dodge Ram. Thankfully we were greeted by Derek Bowden who was a wonderful sales consultant. He made us immediately feel comfortable by offering us snacks and drinks and really took the time to find out what features of a new vehicle were most important to us. He was always patient and polite and at no time did we ever feel he was pressuring us into a sale or specific vehicle. Not only did we find the perfect vehicle that was right for our family's needs, but ended up spending a little more than we planned because Derek was so knowledgeable about the financing and manufacturer warranty features that we realized spending more for additional peace of mind was worth it. That's a win win for us and the dealership. If you ever need a new or used vehicle, just visit Metro Chrysler and ask for Derek. We are very satisfied customers! More
by Jason & Merrideth
Employees Worked With
Derek Bowden
