Tasca Chrysler Dodge Jeep Ram FIAT

I would just like to say, Metro Motor Group out of Johnson, RI. has a very deceptive way of getting you on to their lot. The pricing they post on Cars.com, Autotrader.com, and their own website, are f Johnson, RI. has a very deceptive way of getting you on to their lot. The pricing they post on Cars.com, Autotrader.com, and their own website, are false. I contacted them about a car they are advertising on this site and their own for $11,000. I called, discussed a possible price for the car which was lower than that ($9,500), I was told it was feasible and I went to the dealership, and I proceeded to test drive and started talking numbers, they told me the price online ($11,000) was actually a $2,000 less than they actually sell it for and expect that $2,000 in cash or trade. No where on any site does it state they are expecting that. So actual price of said car is $13,000. Deceptive if you ask me. More

Dealership lied about insentives in order to keep it for themseives....$3750 Most employees were rude. They tried to bribe me with oil changes if I gave them a good survey with Ram. After I did not give the themseives....$3750 Most employees were rude. They tried to bribe me with oil changes if I gave them a good survey with Ram. After I did not give them a good survey, they called me up to tell me I didn't desrve the deal I got and they were no longer giving me my free oil change. Extremely rude. They lost the title to my truck and could not register it. They had to give me a junk rental. I found title in with my paperwork in truck. Didn't make good on deal made of turning on GPD...$600 Had a scratch in divers window glass that noticed when I got truck home. They said Ram would not repair it. I had to have another dealership repair it at no cost to me. They said they couldn't find the vehicle I wanted. I found it on the internet 20 miles away. Truck not delivered when promised AFTER I signed paperwork. Had to go a day with no vehicle to drive. The list actually goes on & on. These are just the highlights. More

The customer service I received at Metro was great! Juan was very helpful and knowledgeable. I would definitely recommend this dealership to my friends/family. Very happy with the overall experience. was very helpful and knowledgeable. I would definitely recommend this dealership to my friends/family. Very happy with the overall experience. More

Kristy Perez was a class act! She was very knowledgeable and made me feel extremely comfortable! I would HIGHLY recommend this dealership to anyone I know looking for a car! and made me feel extremely comfortable! I would HIGHLY recommend this dealership to anyone I know looking for a car! More

I recently took a trip to Metro Dodge in search of a newer used car, sales associate Juan Carlos Arango is the man to see ! I am writing this review to express my great appreciation for Juan. When arriv newer used car, sales associate Juan Carlos Arango is the man to see ! I am writing this review to express my great appreciation for Juan. When arriving at Metro I was in dire need of a new safe and reliable car. Juan spent 3 days searching for the perfect fit for my budget and area of needs. Juan is hands down one of the best salesman Metro has. He is kind, understanding, extremely hard working and very polite. He works his hardest to achieve satisfaction for the customer and places their needs above all else when making an agreement. I liked the fact that I did not feel pressure to make a decision. Juan made me feel extremely comfortable and that my needs were a priority. I presented particular challenges that were met with a smile and a handshake. In the end I am more than pleased with my new truck and pleased with the attentiveness, dedication and efforts of the team I worked with. For my deal, not only was Juan, but the whole Metro team outstanding! I would highly recommend anyone to Juan Carlos when shopping for a car. He is an outstanding salesman and a true gentleman. He has an incredibly successful career ahead of him in sales. More

I went to Metro Dodge Chrysler Jeep after I found a used car on Cars.com. I spoke with Franco on the phone, and haggled a price for the vehicle I was interested in. After he discussed it with his manager, R car on Cars.com. I spoke with Franco on the phone, and haggled a price for the vehicle I was interested in. After he discussed it with his manager, Ryan, we agreed on a price, so I made an appointment to come in for a test drive. The next day, Franco called to confirm, and I reiterated the price we agreed on, verified the stock number of the vehicle, and reminded him that this was a cash deal with no trade-in. I asked him kindly to not have me come up there if they weren’t going to honor the deal. He assured me that all was in order and I should ask for Ryan upon my arrival. Once I got there, I asked for Ryan, but Wayne came to my assistance. He took down my information, and I apprised him of the deal we struck on the phone. He got the car, we went for a test drive, and once we arrived back at the dealership, I, once again, reminded him of the price point we agreed on. He fled to the back for approximately fifteen minutes, and returned only to have a price that was much higher than the one we agreed on. I asked to speak to either Franco or Ryan, but, of course, neither was available. I expressed my dissatisfaction that they lied and he responded, “I didn’t lie to you.” As if it makes a difference who at their dealership was untruthful. They had no intention of honoring this deal, which would have been fine if they just told me before I drove all the way up there. I am a mother of four children, working a full-time job, and doing the books for my husband’s busy summer business. They had a complete disregard for me as a customer, for the value of my time, and for the cost of the fuel it took me to drive there. I would never deal with Metro Motor Group and the Grieco’s should be ashamed at the lack of integrity of their sales force. More

I've been researching the All New Dodge Dart ever since they started advertisement for it. I've called and e-mailed dozens of dealerships, read ALL the reviews on the Dart. Then my friend told me she since they started advertisement for it. I've called and e-mailed dozens of dealerships, read ALL the reviews on the Dart. Then my friend told me she bought a Jeep off Brian Mackie at Metro Chrysler Jeep Dodge at 1667 Hartford Ave in Johnston RI, She said she had the best experience at a car dealership, she than gave me Brian's business card. When I got to the dealership I was greeted by Brian who was very friendly, Right away he showed me the 2013 Dodge Dart SXT. From what I told him on the phone he picked out the EXACT one I wanted! color and everything! When he pulled the car around he opened all the doors, hood, and trunk. He was very informative and knew a lot about the Dodge Darts! When we got back from the test drive we got down to the numbers. After going back and forth we were a little ways away and I thought we couldn't come to a deal. Then Brian came over with his Manager Brandon Debarros, after talking with Brandon who was very nice, he understood what I was trying to accomplish and they left to go run the numbers and when they came back Brian handed me the keys to my brand New Car! Both Brian and Brandon made what used to be a hassle into a Great Experience. I would recommend everybody to go see Brian at Metro Chrysler Jeep Dodge! More

Usually people come online to report bad experience or complain. I actually had a surprisingly GREAT EXPERIENCE and would like to share it. As most people do, I did tons of research online for a 2014 jeep complain. I actually had a surprisingly GREAT EXPERIENCE and would like to share it. As most people do, I did tons of research online for a 2014 jeep grand cherokee...read reviews.. dif dealerships. I was hesistant to come here from some not so nice reviews I read but they DID have the exact grand cherokee I wanted. I came in an worked with Kristy. Very straight forward and nice person who even got me a hot coffee. I must say I was highly impressed with the presentation of the vehicle. When we walked outside she had opened up ALL THE DOORS THE HOOD AND TRUNK! She made a joke that it looked like a transformer and that made me laugh!! Buying a car is not something I look forward to but I must say it was different this time. I met the Sales Manager Ryan who I was told to ask for by Nicole who I spoke with earlier to make sure my EXACT WHITE CHEROKEE was there. I am so glad I did not have to drive far and felt comfortable enough to drive it home that day, which is something I normally do not do. I would recommend Metro Chrysler Jeep Dodge and ask for Kristy. I even received a hand written Thank You note from her that made me feel like i was not 'just a sale'. Thanks METRO!! More

What a great dealership!! I had called into the dealership on Monday July 15th to see what time they were open until and spoke with Nicole.  She told me they close at 8:00 and asked if I was intere dealership on Monday July 15th to see what time they were open until and spoke with Nicole.  She told me they close at 8:00 and asked if I was interested in a specific vehicle.  I told her that I was looking at a Jeep Grand Cherokee and wanted to test drive and see what their best price was.  Nicole informed me of this crazy sale that they were having and I told her I would be in before they closed to see what they could do for me.  She set me up an appointment time at 6:45pm to meet with her manager Ryan.  I arrived on time and was greeted by Wayne.  He sat me down and took a little information on my wants and needs in a vehicle.  He pulled up a new Grand Cherokee for me to test drive.   Now let me tell you it was AMAZING!   I have never driven a Jeep before but it was great!  Wayne opened every door and the hood and explained every benefit available in the Jeep.  This thing was LOADED! My first thought was I could NEVER afford this.  Well Wayne came through … he got me the vehicle within my budget!!  I would recommend this dealership to all my family and friends even complete strangers!  They treated me like family!!   Jaimie Diorio More

I came into this location to purchase a vehicle. At this point 5 star service. I did not receive my 2nd key but with a promise and a handshake from my salesmen and the finance manager that it would be maile point 5 star service. I did not receive my 2nd key but with a promise and a handshake from my salesmen and the finance manager that it would be mailed to me no issue. I received a 20 day temp plate from them and left in my new truck. Long story short they screwed up with the DMV. I did not receive my plates after the 20 days and they had me come down and pick up a 2nd 20 day temp plate! (Illegal in RI!!!!) I asked about my 2nd key and was assured they were looking for it. I purchased my vehicle in 8/2012. They called me asked me if I wanted to come in pick up my key and have my vehicle serviced. After the DMV snapfoo with them I did not want to have my vehicle serviced I asked them to mail me my keys. After months of calling the location and the head office I still have yet to receive my keys. I went down to the location and explained things to the GM at which point I was asked to sit down. After a hr and 30 min wait I was told my keys had been mailed out and they did not have them. I asked when it was mailed and what I should do since I had not received them he said it was not his problem. He then told me the Police had been called and I should exit the location. I had my 6 month old daughter with me and he is threatening to have me arrested by the police. 1 star service via the badge *CLAP CLAP*. Do not think this review is true? Check out youtube video of it search metro chrysler jeep and dodge no star service. You are a fool if you believe these people or buy a car from them. More