Tasca Chrysler Dodge Jeep Ram FIAT

Awful attitudes from Dana I got brand new 2014 jeep grand cherokee, 3 days later, driver side cv axle boot got leaked and put grease all over on the wheel, suspension component I got brand new 2014 jeep grand cherokee, 3 days later, driver side cv axle boot got leaked and put grease all over on the wheel, suspension components... backordered... 5 days later and fixed but didn't bother to clean the grease which my salesman felt bad and took it for a wash. few weeks later, passenger side failed... I claimed them that i refuse leave jeep there until part arrives (lesson learned) and they replaced it and didn't bother to clean too. Which I told them to clean and they just did use garden hose... One thing i really HATE to go there, for instance, I got an appointment at 10am and I checked in on the time... but jeep still parks for other good 1-2 hours and finally got it in the garage for other 2 -3 hours. That blew my mind off... Dana (the service manager) he has AWFUL attitudes to customers as well.. I asked Chrysler LLC to open the case and talk with him but Chrysler case manager said he could see that he has bad attitudes when he was talking to him and no action taken? Not even suspension or warn with notice for his awful attitude? More

Richard Hebert is the best I bought a used Honda and I absolutely love it! My sales person was Richard Hebert and he made sure that I got the car I needed for the right price. I bought a used Honda and I absolutely love it! My sales person was Richard Hebert and he made sure that I got the car I needed for the right price. He is the best sales representative I have ever done business with. He was so good at getting me the right car that I have recommended him to all of my family and friends. I will be getting a second car soon and hope Richard will be able to help me again. More

Worse service in History I called to have service on my 2014 Ram 25004x4 crew cab on Monday and received a scheduled appointment for 8 am. on Wednesday. I dropped the vehicle I called to have service on my 2014 Ram 25004x4 crew cab on Monday and received a scheduled appointment for 8 am. on Wednesday. I dropped the vehicle off on Tuesday night before the appointment so they would have it first thing as I work out of state. My wife receives a call the day before the appointment as a reminder of the appointment. I was informed by service dept. that I would be called regarding what was wrong with the truck at some point during the day and what the best course of action would be to repair it( it is still under warranty). I never got any calls so I called at 12:30pm, and was told someone would get right back to me. NEVER RECIEVED A CALL. I call dealer again at 3:15pm and was told the same thing, except this time , I told them " good cause I"m coming to pick it up". Again, never got a call back. Upon arriving, I see my vehicle pulling out of the dealer lot. I go into service area and ask about the truck and they haven't even touched it after it has been there all day FOR A SCHEDULED APPOINTMENT !!!!! By now I am really aggravated and the service advisor tells me that they cannot recreate the problem that I told them about and theres nothing they can do. When I dropped off the truck the night before, I spoke to the service advisor and said to change whatever fluid needed to be done(after the call I was supposed to receive to give authorization). So now the service advisor tells me I have to make an appointment to have the rearend serviced....wasn't it there already for that? Then they have the xxxxx to charge me $120.00 for diagnostic time...when I saw the truck leaving the lot!!! I have owned many new vehicles and have never had a problem, until this dealership.. I have nothing good to say about them. And I will NEVER NEVER NEVER RECOMMEND THEM TO ANYONE !!!! Also, when I went to speak with the service manager,,, he couldn't speak with me cause his throat was sore. I call xxxxxxxx,,,,cause while walking around by his office earlier he was laughing it up with someone in there and I heard it all..... More

Service Had extensive work done to my jeep. The service adviser Nathan Dufault was very friendly and made sure I was aware of everything that was being done Had extensive work done to my jeep. The service adviser Nathan Dufault was very friendly and made sure I was aware of everything that was being done More

Deceptive Sales Practices The published ePrice on their web site was $38k for a 2015 Jeep Grand Cherokee Overland. They followed it up with an email quote of $38k. I called t The published ePrice on their web site was $38k for a 2015 Jeep Grand Cherokee Overland. They followed it up with an email quote of $38k. I called the next morning and asked Brittany if that was the correct price, and she confirmed that it was. At the dealership later that day, Isaac stated that I do not qualify for any of the discounts on the vehicle and quoted me $45k. They also valued my trade in at $4k less than KBB. When I asked why the quotes were so drastically different, Isaac, said that I did not qualify for any of the $10k off retail in discounts (military, coming off lease, etc.). The email quote did not detail ANY exclusions. I informed him that this was incredibly deceptive and accomplished nothing but wasting our time. Clearly, they were trying to get me in the door. They did...and I went right back out again. Buyers beware!!! More