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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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December 30, 2022

Both my sales person (Memo) and the service staff (Kayla) we great. So far I am very satisfied with Stasek Chevrolet. More

by pjp1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Memo, Kayla Reid
Dec 30, 2022 -

Tasca Chevrolet responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Bill Stasek Chevrolet Team

December 30, 2022

I asked them to install a remote start and now when I turn the car on I am not able to unlock it with my key. Also car was low on coolant when it was there for almost 3months getting fixed. More

by DALBAZI0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Boyer
Dec 31, 2022 -

Tasca Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 24, 2022

Performed services I did not request (filled all fluids & ran maintenance tests) when I asked for a tire rotation & oil change. Then charged more than double to quoted price for services I didn’t ask for. More

by bellantc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 27, 2022 -

Tasca Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 24, 2022

Great service fit me in with no appointment and was out of there in no time More

by TJCOONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Reid
Dec 27, 2022 -

Tasca Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 21, 2022

Service dept & service representative were courteous and helpful. Quick and easy process from my driving my vehicle in to the time I left. More

by Diana Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Kayla Reid
Dec 21, 2022 -

Tasca Chevrolet responded

Thank you, Diana, for sharing about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

December 18, 2022

Completed the work in the time stated called me when the job was completed and washed the car. More

by SCHERINGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 18, 2022 -

Tasca Chevrolet responded

Thanks for sharing your thoughts about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

December 17, 2022

Everything was great. Thank you for your help. We appreciate your help. Excellent service thank you More

by Posorio58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Richie Krauss, Kayla Reid
Dec 18, 2022 -

Tasca Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Stasek Chevrolet.

December 17, 2022

Very helpful and professional. They were good communicaters and kept me updated in a complicated service activity. More

by PETER_KOSS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Dec 18, 2022 -

Tasca Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Peter, and we look forward to working with you again.

December 14, 2022

I had a great experience working with the people over at Bill Stasek Chevrolet, from the beginning of the process to the end. I would highly recommend considering working with them again. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Neimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Tasca Chevrolet responded

Thank you, Neil, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2022

My car is still not fixed but Kayla is amazing. She has great communication skills and is extremely professional. EDIT The dealer called me back asking me to change my review and give them mor More

by Mshimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Reid
Dec 14, 2022 -

Tasca Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bill Stasek Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeremy Stasek Jeremy.Stasek@stasekchevrolet.com

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