Tasca Chevrolet - Service Center

The team was very responsive, communicative and spot on with their service and the execution. with their service and the execution. More

I went though the issue of my key getting stuck in the ignition. It would not just easily come out. I started the process over 6 months ago. From finding my warranty I purchased with them, to bringing it ignition. It would not just easily come out. I started the process over 6 months ago. From finding my warranty I purchased with them, to bringing it in over a month later the first time. The part takes a month to arrive, that's fine in this day in age. However, when I go in and deal with someone new because my first service tech quit (life bettering decision by him) I deal with someone new. Now the notes are in the file, the issue is known. But apparently my new tech Mike Shamsabad knows better, than everyone. Laughs at my face when I tell him the issue the truck has had the last few months just because the key came out easy for him. Thankful he still asked me, "so what do you want to do? You saw how I got it out". So I made it clear, we waited this long with the issue, better to change it out anyway. It takes them 3 whole hours to apparently find out the ignition cylinder is "broken". In which time not once did I get a call telling me how long the vehicle would take. I myself tried to reach Mike 3 seprate times in those 3 hrs. I had to come back 30mins before they closed to find out it was done but not fixed. Now I wait another month for the part to come in to get this taken care of. This time I get a rental through them, long and short...make sure to check the vehicle 100% and don't sign anything till you do. My rental had pot and a empty pack of cigarettes in the door jam. And surprise surprise, truck still didn't get fixed. This time it was the "wrong cylinder ". Only took them 2 days to find that one out. This place has zero Profesionalism, I ordered another cylinder but I doubt I'll be going back. I simply called a different dealership, part came in 2 weeks. The fix took 2 hours Russell at the City Chevy in Grayslake was very helpful. Though my problem is not yet resolved, the whole cylinder ignition isn't even the issue...big surprise when I decided to trust the competence of Bill Stasek. However, at least I'm not waiting over a month for a solution, and I know my time will be in better hands here. Stay away from Stasek, or else. More

Informative,courteous,patient ,accomadating & knowledgeable experience toward helping me make the biggest purchase of my life…. From sales,financing & service! knowledgeable experience toward helping me make the biggest purchase of my life…. From sales,financing & service! More

Work was done well. Staff was friendly, but the waiting room was a little chilly. Staff was friendly, but the waiting room was a little chilly. More

Great service from Mike when I had my 2013 Chevy Volt serviced recently. It was a basic solution and he was kind enough to not make me feel silly. serviced recently. It was a basic solution and he was kind enough to not make me feel silly. More

Double the cost of other service shops. Service took 4 hours average is 2 hours. After that hard to trust we are getting a fair deal. Service took 4 hours average is 2 hours. After that hard to trust we are getting a fair deal. More

Tom Boyer was fantastic, and I appreciate the attentiveness and promptness on my vehicle repair. I took my vehicle to a different dealer ship who was unable to diagnose the problem. Stasek was ab attentiveness and promptness on my vehicle repair. I took my vehicle to a different dealer ship who was unable to diagnose the problem. Stasek was able to diagnose correctly the 1st time. More

MAX GAVE ME THE GREATEST CUST SEVICE THAT I COULD ASK FOR AND TOM WAS ALWAYS THERE TO PROVIDE IT WHEN I NEED IT I WOULD GO NO WHERE ELSE, THANK YOU GUYS BOB LUBE AND TOM WAS ALWAYS THERE TO PROVIDE IT WHEN I NEED IT I WOULD GO NO WHERE ELSE, THANK YOU GUYS BOB LUBE More

The team does an excellent job of keeping my cars running in top shape and calling out any necessary repairs. in top shape and calling out any necessary repairs. More

They have always been helpful and do good work! This is the second car I have bought from them! This is the second car I have bought from them! More