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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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February 19, 2023

For the work that I had done on my car, I feel I didn't get much value out of it. More

by JENSENKA60506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Boyer
Feb 20, 2023 -

Tasca Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 18, 2023

Comprehensive evaluation of the issues, good communication, diagnosis and resolution. Would highly recommend their service department More

by ABE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Feb 19, 2023 -

Tasca Chevrolet responded

Thanks for sharing about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

February 15, 2023

It was a very pleasant experience working with Tom. Explained the service needed to repair my vehicle and stayed in touch with me every step of the way. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Tom Boyer
Feb 15, 2023 -

Tasca Chevrolet responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2023

Great sales and service departments. Tom Boyer in service always prioritizes are needs and makes sure to get us our vehicles back as possible help long is avoid downtime. More

by CCOOKSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystle Sonsedek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Boyer, Tyeler Uttenreuther
Feb 14, 2023 -

Tasca Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience!

February 11, 2023

Tom Boyer was fantastic as always great customer service. The work was done when promised. More

by DANNY F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Feb 12, 2023 -

Tasca Chevrolet responded

Danny, We are very happy to hear Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2023

Great customer quality of service by Tom and his staff during my vehicle oil change and tire rotation. More

by E-RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Falson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Boyer, Tyeler Uttenreuther, Roberto Aguilar, Emilio Galvan
Feb 12, 2023 -

Tasca Chevrolet responded

Thank you for choosing Bill Stasek Chevrolet. Your feedback and rating mean a lot to us. We're glad Tom and our team were able to help, and we hope to see you again!

February 10, 2023

Always helpful and very knowledgeable. They also have great customer service no matter what time of day. More

by Goku541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Feb 12, 2023 -

Tasca Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Bill Stasek Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 07, 2023

There was a temporary waiting room due to construction. It was packed and not one person was wearing a mask. I didn’t appreciate not having known. I was extremely uncomfortable but knew I had to get servic More

by mmassey515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Boyer
Feb 08, 2023 -

Tasca Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. We have since made some adjustments and we are only a few weeks away from the all new waiting room. please feel free to call me Dan Szwec 847-537-7000

February 06, 2023

The dealership was clean and comfortable. The service techs were friendly and helpful. The only drawback was the car wash was not working.. More

by IDAMIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Richie Krauss, Nelson Cabrera
Feb 06, 2023 -

Tasca Chevrolet responded

Thanks for sharing about your experience with Bill Stasek Chevrolet. We appreciate your business and hope to see you again soon!

February 05, 2023

Great dealership! Vince is honest and knowledgable! I would definitely buy from him again Thanks! More

by CLINTONCHAPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Nasti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Volkan Bulakbasi, Anthony Scarpinato
Feb 06, 2023 -

Tasca Chevrolet responded

Thank you for your very kind review. Vince and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Stasek Chevrolet.

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