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Tasca Chevrolet - Service Center

Wheeling, IL

4.7
1,896 Reviews

1,896 Reviews of Tasca Chevrolet - Service Center

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July 13, 2023

Needed fuel lines worked on. Took a few days to complete. Once job was done was told a check engine light came on for traction control. Was being up sale a scan for $200 when all More

by Villafernando1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalia Rafalik
Jul 14, 2023 -

Tasca Chevrolet responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Dan Szwec dan@tasca.com

July 13, 2023

Great service no problems with the work that they did on my Silverado. Going back to have my Corvette worked on More

by SWANZILLA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik, Justin Hermanson
Jul 14, 2023 -

Tasca Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Dan Szwec dan@tasca.com

July 12, 2023

I thad a very good experience with service and consultant Justin Hermansen. I would highly recommend them again. re, Michael B More

by mibichl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hermanson
Jul 12, 2023 -

Tasca Chevrolet responded

It’s great to know that Justin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Dan Szwec dan@tasca.com

July 12, 2023

Went for an oil change and tire rotation. Said I would get a deal they had for 79$. I got charged 126$. Called them that same day to ask why and they said I had to wait till the next day to More

by tanya_scinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Natalia Rafalik, Justin Hermanson
Jul 13, 2023 -

Tasca Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 08, 2023

Got me in right away for a recall. . had to leave my car, they drove me home More

by TYB92560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer, Richie Krauss, Natalia Rafalik
Jul 10, 2023 -

Tasca Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tasca Chevrolet Wheeling.

July 05, 2023

Krystle was attentive in expediting the paperwork and making sure I understood everything related to the vehicle More

by george@trendbuildingservices.com
Recommend Dealer
Yes
Employees Worked With
Krystle Sonsedek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Tasca Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dan Szwec dan@tasca.com

July 05, 2023

Salesmen were great to work with and very helpful. Making it an easy and less stressful purchase. More

by jwinks99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Demery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Principio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Boyer, Richie Krauss, Roberto Aguilar, Natalia Rafalik, Gregory Werner
Jul 05, 2023 -

Tasca Chevrolet responded

Congratulations on your new purchase! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Chevrolet Wheeling; we look forward to having you as a valued customer for many years to come!

July 02, 2023

The dealership is very clean and all the employees are very friendly and very helpful. More

by Joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
Jul 03, 2023 -

Tasca Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dan Szwec dan@tasca.com

June 29, 2023

Natalia was great through the whole experience. Upon arriving to the service center, I could see she was busy helping another customer. There were multiple other technicians in the check in point a More

by ALA1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalia Rafalik
Jun 29, 2023 -

Tasca Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Dan Szwec dan@tasca.com

June 28, 2023

Natalia was great, there was an issue with the car wash and we were waiting extra time. More

by ROBERTARDEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Natalia Rafalik
Jun 29, 2023 -

Tasca Chevrolet responded

We are very happy to have provided you with such a positive experience, Robert! We sincerely value your business and look forward to your next visit.

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